Walsh1234
Level 1 (8 points)
iPad

Q: The pinwheel spins constantly!!

I am fairly new to mac.  I have Mac Book Air with Yosemite 10.10.5.  I am so frustrated with not being able to use or having to wait to use my computer.  I use Firefox as my browser.  I quit or force quit constantly!  It doesn't help.  I also have a PC and use Firefox and I have no trouble with the hour glass spinning.  I thought Macs were supposed to be better than PCs.  I changed because of all of the viruses the PC gets.  I have had other trouble with my Mac and am almost sorry I spent a lot of money on it.  I have to constantly switch back to my old PC!  If you can help please be specific.  So many times I look for an explanation on how to solve a problem and I cannot understand the entire thing.  If you tell me to click on something PLEASE be specific on where to find it.

I would really appreciate your help.

MacBook Air (13-inch Mid 2013), OS X Yosemite (10.10.5)

Posted on Dec 5, 2015 10:38 AM

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Walsh1234

Q: The pinwheel spins constantly!!

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Dec 7, 2015 9:51 AM in response to Walsh1234
    Level 5 (7,905 points)
    Notebooks
    Dec 7, 2015 9:51 AM in response to Walsh1234

    Before you abandon FF, consider Quit and Re-Launch FF periodically. On Quit, Apps relinquish the RAM they have consumed.

     

    I have an old Powerbook Pismo and run TenFourFox (Firefox 38.x) - I can use Activity Monitor to see when it is getting greedy and cycle to a new FF session - thus getting back performance.

  • by Walsh1234,

    Walsh1234 Walsh1234 Dec 7, 2015 10:26 AM in response to ChitlinsCC
    Level 1 (8 points)
    iPad
    Dec 7, 2015 10:26 AM in response to ChitlinsCC

    I have quit FF many and I still get the same results.  I just used Safari and it was running fine even FF is open.  I prefer FF because of the add-ons though I only used a few.  Where can I find Activity monitor? I know I found it before.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Dec 7, 2015 10:40 AM in response to Walsh1234
    Level 5 (7,905 points)
    Notebooks
    Dec 7, 2015 10:40 AM in response to Walsh1234

    Curious...

    What version FF? > with it open and in focus - Firefox Menu > About Firefox

    My thinking is that FF may need updating? Uninstalling > Re-downloading? Report version first?

     

    Is FF affected on all websites or just some? Which ones if some?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Dec 7, 2015 10:43 AM in response to Walsh1234
    Level 5 (7,905 points)
    Notebooks
    Dec 7, 2015 10:43 AM in response to Walsh1234

    Another thing...

     

    In FF, Help menu > Troubleshooting Information > Copy to Clipboard > Paste here (will show everything about FF - no need to check version manually)

  • by thomas_r.,

    thomas_r. thomas_r. Dec 7, 2015 1:44 PM in response to etresoft
    Level 7 (30,924 points)
    Mac OS X
    Dec 7, 2015 1:44 PM in response to etresoft

    etresoft wrote:


    I should clarify something though. I warn people never to use "app zappers" but I do not consider MalwareBytes for Mac to be an "app zapper".

     

    Yes, that's a very good point. Unlike an "app zapper," which tries to figure out on-the-fly which files are associated with the app that's being removed, Malwarebytes Anti-Malware for Mac already knows all the files associated with the apps it is identifying as PUPs. So there's no guesswork involved, and it won't remove something that shouldn't have been removed.

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