chau_ISI
Level 1 (0 points)

Q: Bootcamp 6.0 driver install interrupted

I installed Windows 10 upgrade via Apple Software Update on my MacBook Pro 13' (2015). Then found out I could not open any of the Microsoft Office applications. Running Programs and Features repaired that issue.

Next, I went to Apple Software Update tool to update the BootCamp 6.0 driver.  The Bootcamp install was running ok till about mid-way, then the progress bar did not seem to get updated, I've waited for almost an hour and still no progress bar update.  I then clicked 'Stop' and status got changed to 'Canceling', and after 20mn, no update on progress bar.  I then made a big mistake to kill the Apple Software Update task via Task Manager.

I no longer see the BootCamp icon in the icon tray.

Can someone help me on what to do next?  I had Bootcamp 5.1 running fine before trying to update to 6.0.

Thanks!

MacBook Pro, OS X Yosemite (10.10.3), 13 inch Retina Display

Posted on Dec 7, 2015 8:55 PM

by Loner T,Solvedanswer
Loner T Loner T
Level 7 (23,603 points)
Safari
A:

You should try to terminate the RealtekSetup.exe .

Posted on Dec 8, 2015 7:05 PM

Close
chau_ISI

Q: Bootcamp 6.0 driver install interrupted

  • All replies
  • Helpful answers

  • by Loner T,

    Loner T Loner T Dec 8, 2015 3:13 AM in response to chau_ISI
    Level 7 (23,603 points)
    Safari
    Dec 8, 2015 3:13 AM in response to chau_ISI

    If you are stuck on the installation of the RealTek drive, then please see boot camp installation hangs at realtek audio stepSearch or ask a question .

  • by chau_ISI,

    chau_ISI chau_ISI Dec 8, 2015 6:41 AM in response to Loner T
    Level 1 (0 points)
    Dec 8, 2015 6:41 AM in response to Loner T

    Hi Loner T,

    I need your help...

    After reading the 'boot camp installation hangs at realtek audio...' link, I opened Task Manager and saw these Background processes:

    1) Setup.exe with location = '...\appdata\local\temp\RarSFX0\BootCamp

    2) Setup.exe (32 bit) with location = '...\appdata\local\temp\RarSFX1'   (not sure why I have this setup exe for 32-bit, I am running 64-bit Windows 10)

    3) RealtekSetup.exe (32bit) with location = '...\appdata\local\temp\RarSFX0\BootCamp\Drivers\RealTek

    Which process I'd want to kill ?

    RealTekSetupBackgroundProcess.PNG

     

     

     

    Next question is, it seems that everything (that I need on my MAC) is currently working (audio, printer, IE, Chrome, Remote desktop, Outlook, Office apps) on my MAC, except I don't have BootCamp Manager and icon in system tray. I search in Task Manager and Control Panel to check if it is hidden, etc. but it does not seem to exist. Can I get by without having Boot Camp manager installed?

     

    I read somewhere that I can switch to OsX and use BootCamp Assistant to download the Bootcamp 6.0 driver, but I am afraid to not be able to switch back to Windows partition without BootCamp Manager ? I am hanging on to this Windows since last night upgrade to Windows 10, and do not dare to click Restart or anything... Could you clarify what I can and cannot do at this time without Boot Camp Manager ?

     

    Also, I downloaded AppleBcUpdate.exe last night and dbl-clicked it, but I did not get any message that it ran successfully.  Taskmanager also shows this as a Background process.

     

    AppleBcUpdateBackgroundProcess.PNG

     

    Thanks,

    Chau

  • by Loner T,Solvedanswer

    Loner T Loner T Dec 8, 2015 7:05 PM in response to chau_ISI
    Level 7 (23,603 points)
    Safari
    Dec 8, 2015 7:05 PM in response to chau_ISI

    You should try to terminate the RealtekSetup.exe .

  • by chau_ISI,

    chau_ISI chau_ISI Dec 8, 2015 7:19 PM in response to Loner T
    Level 1 (0 points)
    Dec 8, 2015 7:19 PM in response to Loner T

    Thank you, Loner T!

    As soon as I terminated the RealtekSetup.exe process, I saw Bootcamp applet in Control Panel, created a shortcut for it, added it to Startup folder, restarted and BootCamp is now showing in system tray.

    I checked the version and it is BootCamp 6.0.

    Do I have to start manually RealtekSetup.exe since I terminated that process earlier? What is it for?

  • by Loner T,

    Loner T Loner T Dec 8, 2015 7:21 PM in response to chau_ISI
    Level 7 (23,603 points)
    Safari
    Dec 8, 2015 7:21 PM in response to chau_ISI

    RealTek is your Audio driver.

  • by m0ng,

    m0ng m0ng Jan 2, 2016 3:54 PM in response to Loner T
    Level 1 (55 points)
    Jan 2, 2016 3:54 PM in response to Loner T

    Loner T wrote:

     

    You should try to terminate the RealtekSetup.exe .

     

    Once again Loner, you've proven yourself a bloody awesome chap.

  • by jmedina75,

    jmedina75 jmedina75 Feb 29, 2016 9:42 PM in response to Loner T
    Level 1 (0 points)
    Feb 29, 2016 9:42 PM in response to Loner T

    How do I terminate the RealtekSetup.exe.? and will this help solve the audio problem that I'm having?