Q: Why can't I get Itunes 12 to work on Windows 10

Windows 10 isn't yet released or listed as a supported platform for iTunes.

Windows System Requirements

• PC with a 1GHz Intel or AMD processor and 512MB of RAM
• Windows XP Service Pack 3 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
• 64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
• 400MB of available disk space
• Broadband Internet connection to use the iTunes Store

You may find this version installs and works as expected, but no promises.

iTunes for Windows (64-bit — for older video cards)

tt2

I had this same experience and searched all over looking for a solution. In my case the problem was a recent AMD video driver update.

If you think that might be the case for you go to Control Panel / Device Manager / Display Adapter. Double-click on your video driver in the list (mine is an AMD Radeon HD 5570), click Driver in the tabs at the top, then click the Roll Back Driver button. Doing that immediately fixed iTunes 12 for me on Windows 10.

Hope this helps.

Joel Risberg

Bobby you need to set your Itunes to work with windows 7.

I'll walk you though it.

Find your Itunes install in windows 10 (Usually in programs x86 in your windows main hard drive)

right click the Itunes.exe  and click on troubleshoot compatibility and set it to windows 7 with admin permissions

You won't get locked disk or used by another program errors anymore, it should just start.
the internet is useless so I tried my self and guess I hit the nail on the head first go.

Cheers

Regards From

Dubzac

I tried doing this because iTunes 12 isn't working on Windows 10 POST-LAUNCH.  It was working the first week or two but has since failed to open up.  I tried restarting, repairing, compatibility modes... nothing works.  About ready to finally ditch all things Apple as this is the last bastion of loyalty (iPod and iTunes for all music related stuff).  Any other suggestions before I uninstall and move to Groove Music?

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

tt2

Thanks. I should no better to upgrade stuff which was working fine.

My ITunes .exe file was in the in the straight Program Files folder as oppose to the x86 folder.

The administrator access was not had to find. To get to a Windows 7 choice, I had to go through a few pages of what if's, but I got there.

Thanks again:

Splash1970

I'm having some problem here.

ITUNES is just not responding on windows 10.

Is that the same for you?

I've changed all that is said above here, but it just stays frozen ("Let it go, let it go")....lol..

Seriously, any idea?

This was the only link that worked for me. I didnt know that my 64 card was so old school cuz I usually use a Macbook Pro and its sooo much easier but Im gonna use this pc laptop for some school stuff just in case. Also for playing online poker.

I keep getting Windows error 193 and I have literally tried everything! I have Windows 10 and I can't open iTunes, or repair it, or reinstall it. Nothing is working. Any more ideas?

See note 1 below the second box. Try the Microsoft utility there for uninstalling the components.

tt2