HT201591: Resend iTunes Gifts

Learn about Resend iTunes Gifts
Alex6789

Q: How do I redeem an album gifted to me on itunes?

I was gifted an album on itunes. It won't let me redeem, because every time I click the redeem button on the email, it just sends me to the itunes website asking me to download itunes. I already have itunes on my computer....

Posted on Dec 8, 2015 12:43 PM

Close

Q: How do I redeem an album gifted to me on itunes?

  • All replies
  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Dec 8, 2015 1:15 PM in response to Alex6789
    Level 10 (85,368 points)
    iPod
    Dec 8, 2015 1:15 PM in response to Alex6789

    My guess is that Internet Explorer isn't your default browser. Try copying the link in the email and paste it into the address bar in Internet Explorer. This should then open iTunes if not already open, and take you to the correct screen to redeem your gift.

     

    tt2