HT201591: Resend iTunes Gifts
Learn about Resend iTunes Gifts
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Helpful answers
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Dec 8, 2015 1:15 PM in response to Alex6789by turingtest2,My guess is that Internet Explorer isn't your default browser. Try copying the link in the email and paste it into the address bar in Internet Explorer. This should then open iTunes if not already open, and take you to the correct screen to redeem your gift.
tt2