arkanoid300
Level 1 (0 points)

Q: Need help with 'Other' on my Mac HD

Hi all, anybody help me with this issue? Ive read up previous support tickets in a effort to get this sorted but my problem seems to be growing.

 

S my mac is as follows:

 

OS X Yosemite 10.10.5

iMac (21.5-inch, Mid 2011)

2.7 GHz Intel Core i5

20 GB 1333 MHz DDR3

Macintosh HD

 

My issue is the 'Other' part of the HD memory has been slowly growing over the last few weeks, Ive cleared out all the obvious  places, secure trashed all my films, edited down my apps I dont need, deleted tons of Photographs,  today I cleared my main cache, must of been over 100 items in there alone.

 

But still 'other' keeps growing, and I got my first warning tonight stating my Startup disc is almost full.. currently;y I have 407.9mb free on my Mac HD.

 

Can anybody walk me through steps to get this back at all?

 

Many thanks in advance,

 

Malcolm

iMac, OS X Yosemite (10.10.5), OS X Yosemite 10.10.5

Posted on Dec 8, 2015 10:46 AM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (208,037 points)
Applications
A:

For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

          iPhoto ▹ Empty Trash

In Photos:

          File ▹ Show Recently Deleted ▹ Delete All

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

According to Apple documentation, you need at least 8 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space. A common waste of space is old iTunes backups of mobile devices. As illustrated in this support article, select the Devices tab in the iTunes preferences window, select the backups you want to delete, and click Delete Backups. Keep at least one backup of each device that you still use.

You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.

Proceed further only if the problem isn't solved by the above steps.

ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

Back up all data now.

Install the app in the Applications folder as usual. Quit it if it's running.

Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.

For ODS:

security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-

For GP:

security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.

The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

When you're done with the app, quit it and also quit Terminal.

Posted on Dec 9, 2015 3:57 AM

Close
arkanoid300

Q: Need help with 'Other' on my Mac HD

  • All replies
  • Helpful answers

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 8, 2015 10:57 AM in response to arkanoid300
    Level 9 (58,956 points)
    Photos for Mac
    Dec 8, 2015 10:57 AM in response to arkanoid300

    Have you read and used OS X: What is "other" space in About This Mac? - Apple Support?

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 8, 2015 10:57 AM in response to arkanoid300
    Level 1 (0 points)
    Dec 8, 2015 10:57 AM in response to arkanoid300

    quick update, since I posted this, I restarted my machine, and things have changed, unfortunately for the worst, 'Other' has now grown from 748GB to 998GB, and Ive done nothing, in fact that whole storage tab seems to be showing me wrong info I think, it can't be moving about so much,

     

    My backup for Time Machine however, has lost the 1.23 TB allocated to other, and is now showing 1.23TB of backup (Pink)...

     

    any help gratefully received..

     

    Mal

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 8, 2015 10:58 AM in response to arkanoid300
    Level 9 (58,956 points)
    Photos for Mac
    Dec 8, 2015 10:58 AM in response to arkanoid300

    By chance do you use any antivirus or cleaning apps on this computer?

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 8, 2015 11:00 AM in response to rkaufmann87
    Level 1 (0 points)
    Dec 8, 2015 11:00 AM in response to rkaufmann87

    Yes, Ive been doing this exercise all week, deleting tons of Images from Photos, films from my i-tunes, music files, main cache, Ive moved everything from my desk top onto an external Hard Drive, so the is nothing on the desktop other than daily working files, most of which i will secure delete at the end of the day.

     

    any other suggestions?

     

    Mal:-))

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 8, 2015 11:03 AM in response to rkaufmann87
    Level 1 (0 points)
    Dec 8, 2015 11:03 AM in response to rkaufmann87

    yes, I installed Omni Disc cleaner, which Ive used, but there were files it would not delete.. strangely.. also installed clean my mac3, but got rid of that, just made me wary that one...

     

    m

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 8, 2015 11:06 AM in response to arkanoid300
    Level 9 (58,956 points)
    Photos for Mac
    Dec 8, 2015 11:06 AM in response to arkanoid300

    arkanoid300 wrote:

     

    yes, I installed Omni Disc cleaner, which Ive used, but there were files it would not delete.. strangely.. also installed clean my mac3, but got rid of that, just made me wary that one...

     

    m

    That is likely your problem. OS X does not repeat DOES NOT need any third party utilities to clean it or keep it in good shape. CleanMyMac is considered malware and the other app while harmless is likely not necessary. Uninstall both apps ASAP and the run an EtreCheck report of your system. We can then look for obvious issues. Please click the link, download the app and run the report. Once you have the report, please copy and paste it to your reply to this post.

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 8, 2015 11:24 AM in response to rkaufmann87
    Level 1 (0 points)
    Dec 8, 2015 11:24 AM in response to rkaufmann87

    EtreCheck version: 2.6.6 (226)

    Report generated 08/12/2015 19:21

    Runtime 4:45

    Download EtreCheck from http://etrecheck.com

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        iMac (21.5-inch, Mid 2011)

        [Click for Technical Specifications]

        [Click for User Guide]

        iMac - model: iMac12,1

        1 2.7 GHz Intel Core i5 CPU: 4-core

        20 GB RAM Upgradeable

        [Click for upgrade instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 0/DIMM1

                8 GB DDR3 1333 MHz ok

            BANK 1/DIMM1

                8 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: (What does this mean?)

        AMD Radeon HD 6770M - VRAM: 512 MB

            iMac 1920 x 1080

     

    System Software: (What does this mean?)

        OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

     

    Disk Information: (What does this mean?)

        WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (349 MB free) (Low!)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        OPTIARC DVD RW AD-5680H   ()

     

    USB Information: (What does this mean?)

        Apple Inc. FaceTime HD Camera (Built-in)

        Seagate BUP Slim RD 2 TB

            EFI (disk2s1) <not mounted> : 210 MB

            Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (774.65 GB free)

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Seagate FreeAgent GoFlex 1 TB

            EFI (disk1s1) <not mounted> : 210 MB

            Segate 1TB (disk1s2) /Volumes/Segate 1TB : 999.86 GB (495.40 GB free)

        Apple Computer, Inc. IR Receiver

        Apple Internal Memory Card Reader

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Extensions

        [loaded]    at.obdev.nke.LittleSnitch (4246 - SDK 10.8) [Click for support]

        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]

        [loaded]    com.seagate.driver.PowSecDriverCore (5.2.7 - SDK 10.4) [Click for support]

     

            /Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 - SDK 10.4) [Click for support]

        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 - SDK 10.5) [Click for support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.7 - SDK 10.4) [Click for support]

     

            /System/Library/Extensions

        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]

     

    Launch Agents: (What does this mean?)

        [running]    at.obdev.LittleSnitchUIAgent.plist [Click for support]

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [running]    com.seagate.SeagateStorageGauge.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [running]    at.obdev.littlesnitchd.plist [Click for support]

        [loaded]    com.adobe.ARMDC.Communicator.plist [Click for support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]

        [loaded]    com.adobe.agsservice.plist [Click for support]

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [loaded]    com.barebones.authd.plist [Click for support]

        [loaded]    com.google.keystone.daemon.plist [Click for support]

        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist [Click for support]

        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

        [running]    com.seagate.TBDecorator.plist [Click for support]

        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

        [failed]    com.adobe.ARM.[...].plist [Click for support] [Click for details]

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

        [running]    com.leapfrog.connect.monitor.plist [Click for support]

        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]

        [running]    com.memeo.Memeod.plist [Click for support]

        [failed]    com.seagate.dashboard.plist [Click for support] [Click for details]

        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]

     

    User Login Items: (What does this mean?)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Garmin Express Service    UNKNOWN  (missing value)

        Plantronics    Application Hidden (~/Library/Application Support/Plantronics/Spokes/SpokesLoginItem.app)

        iTunesHelper    UNKNOWN Hidden (missing value)

        Microsoft AU Daemon    UNKNOWN  (missing value)

        MemeoAgent    Application  (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        TransmitMenu    UNKNOWN  (missing value)

        CleanMyMac 3 Menu    UNKNOWN  (missing value)

     

    Other Apps: (What does this mean?)

        [running]    com.Growl.GrowlHelperApp.6564

        [running]    com.apple.xpc.launchd.oneshot.0x10000005.EtreCheck

        [running]    com.getdropbox.dropbox.42632

        [running]    com.memeo.MemeoAgentSG.107384

        [running]    com.plantronics.Spokes

        [running]    com.plantronics.SpokesLoginItem.SpokesLoginItem.91480

        [running]    jp.co.canon.cijscannerregister.94320

        [running]    org.mozilla.firefox.11108

     

    Internet Plug-ins: (What does this mean?)

        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]

        Unity Web Player: Version: UnityPlayer version 5.0.3f2 - SDK 10.6 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

        RealPlayer Plugin: Version: Unknown

        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

        AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Click for support]

        FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        Flash Player: Version: 19.0.0.245 - SDK 10.6 Outdated! Update

        iPhotoPhotocast: Version: 7.0 - SDK 10.7

        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]

        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

        AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Click for support]

        CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        SharePointBrowserPlugin: Version: 14.1.0 [Click for support]

        JavaAppletPlugin: Version: 15.0.1 - SDK 10.7 Check version

     

    User internet Plug-ins: (What does this mean?)

        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        Growl  [Click for support]

        Hosts  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

        Plantronics  [Click for support]

        Seagate Dashboard for Mac OSX  [Click for support]

     

    Time Machine: (What does this mean?)

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 999.00 GB

        Destinations:

            Seagate Backup Plus Drive [Local]

            Total size: 2.00 TB

            Total number of backups: 91

            Oldest backup: 30/09/2014 01:36

            Last backup: 08/12/2015 17:27

            Size of backup disk: Too small

                Backup size 2.00 TB < (Disk used 999.00 GB X 3)

     

    Top Processes by CPU: (What does this mean?)

            37%    mds

            22%    mdworker(3)

             2%    WindowServer

             2%    fontd

             2%    firefox

     

    Top Processes by Memory: (What does this mean?)

        881 MB    kernel_task

        471 MB    firefox

        143 MB    mds_stores

        123 MB    Finder

        102 MB    iconservicesagent(2)

     

    Virtual Memory Information: (What does this mean?)

        16.00 GB    Free RAM

        4.18 GB    Used RAM (1.88 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Dec 8, 2015, 06:48:46 PM    Self test - passed

        Dec 8, 2015, 06:32:37 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-183237_[redacted] .crash

        Dec 8, 2015, 10:15:25 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-101525_[redacted] .crash

        Dec 8, 2015, 10:15:04 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-101504_[redacted].cras h

        Dec 8, 2015, 10:13:17 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-101317_[redacted] .crash

        Dec 8, 2015, 10:12:53 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-101253_[redacted].cras h

        Dec 8, 2015, 10:11:19 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-101119_[redacted] .crash

        Dec 8, 2015, 10:10:54 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-101054_[redacted].cras h

        Dec 8, 2015, 10:08:50 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-100850_[redacted].cras h

        Dec 8, 2015, 10:07:18 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-100718_[redacted] .crash

        Dec 8, 2015, 10:06:54 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-100654_[redacted].cras h

        Dec 8, 2015, 10:05:16 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-100516_[redacted] .crash

        Dec 8, 2015, 10:04:54 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-100454_[redacted].cras h

        Dec 8, 2015, 10:03:16 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-100316_[redacted] .crash

        Dec 8, 2015, 10:02:56 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-100256_[redacted].cras h

        Dec 8, 2015, 10:01:14 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-100114_[redacted] .crash

        Dec 8, 2015, 10:00:52 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-100052_[redacted].cras h

        Dec 8, 2015, 09:59:13 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-095913_[redacted] .crash

        Dec 8, 2015, 09:58:53 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-095853_[redacted].cras h

        Dec 8, 2015, 09:57:03 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-095703_[redacted] .crash

        Dec 8, 2015, 09:56:45 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-095645_[redacted].cras h

        Dec 8, 2015, 09:54:59 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-095459_[redacted] .crash

        Dec 8, 2015, 09:54:38 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-095438_[redacted].cras h

        Dec 8, 2015, 09:53:16 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-095316_[redacted] .crash

        Dec 8, 2015, 09:52:54 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-095254_[redacted].cras h

        Dec 8, 2015, 09:51:12 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-095112_[redacted] .crash

        Dec 8, 2015, 09:50:55 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-095055_[redacted].cras h

        Dec 8, 2015, 09:49:12 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-094912_[redacted] .crash

        Dec 8, 2015, 09:48:52 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-094852_[redacted].cras h

        Dec 8, 2015, 09:47:11 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-094711_[redacted] .crash

        Dec 8, 2015, 09:46:53 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-094653_[redacted].cras h

        Dec 8, 2015, 09:45:11 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-094511_[redacted] .crash

        Dec 8, 2015, 09:44:55 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-094455_[redacted].cras h

        Dec 8, 2015, 09:43:01 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-094301_[redacted] .crash

        Dec 8, 2015, 09:42:43 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-094243_[redacted].cras h

        Dec 8, 2015, 09:41:12 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-094112_[redacted] .crash

        Dec 8, 2015, 09:40:53 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-094053_[redacted].cras h

        Dec 8, 2015, 09:39:00 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-093900_[redacted] .crash

        Dec 8, 2015, 09:38:44 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-093844_[redacted].cras h

        Dec 8, 2015, 09:37:19 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-093719_[redacted] .crash

        Dec 8, 2015, 09:37:03 AM    ~/Library/Logs/DiagnosticReports/cloudphotosd_2015-12-08-093703_[redacted].cras h

        Dec 8, 2015, 09:23:26 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-092326_[redacted].crash

        Dec 8, 2015, 09:23:13 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-092313_[redacted].crash

        Dec 8, 2015, 09:22:54 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-092254_[redacted].crash

        Dec 8, 2015, 01:52:38 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015238_[redacted].crash

        Dec 8, 2015, 01:52:24 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015224_[redacted].crash

        Dec 8, 2015, 01:52:03 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015203_[redacted].crash

        Dec 8, 2015, 01:51:52 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015152_[redacted].crash

        Dec 8, 2015, 01:50:45 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015045_[redacted].crash

        Dec 8, 2015, 01:50:32 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015032_[redacted].crash

        Dec 8, 2015, 01:50:16 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015016_[redacted].crash

        Dec 8, 2015, 01:50:06 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-015006_[redacted].crash

        Dec 8, 2015, 01:49:53 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-014953_[redacted].crash

        Dec 8, 2015, 01:49:42 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-014942_[redacted].crash

        Dec 8, 2015, 01:49:24 AM    ~/Library/Logs/DiagnosticReports/com.apple.photos.ImageConversionService_2015-1 2-08-014924_[redacted].crash

        Dec 8, 2015, 01:08:08 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop Elements_2015-12-08-010808_[redacted].cpu_resource.diag [Click for details]

        Dec 8, 2015, 12:33:15 AM    /Library/Logs/DiagnosticReports/firefox_2015-12-08-003315_[redacted].cpu_resour ce.diag [Click for details]

        Dec 8, 2015, 12:20:23 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-002023_[redacted] .crash

        Dec 8, 2015, 12:19:40 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-001940_[redacted] .crash

        Dec 8, 2015, 12:18:03 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-001803_[redacted] .crash

        Dec 8, 2015, 12:16:15 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-08-001615_[redacted] .crash

        Dec 7, 2015, 11:25:06 PM    /Library/Logs/DiagnosticReports/OmniDiskSweeper_2015-12-07-232506_[redacted].cp u_resource.diag [Click for details]

        Dec 7, 2015, 11:07:40 PM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-07-230740_[redacted] .crash

        Dec 7, 2015, 09:27:35 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-07-092735_[redacted] .crash

        Dec 7, 2015, 09:26:02 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-12-07-092602_[redacted].hang

        Dec 6, 2015, 12:19:31 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-06-001931_[redacted] .crash

        Dec 6, 2015, 12:18:19 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-06-001819_[redacted] .crash

        Dec 6, 2015, 12:16:59 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-06-001659_[redacted] .crash

        Dec 6, 2015, 12:15:39 AM    /Library/Logs/DiagnosticReports/coresymbolicationd_2015-12-06-001539_[redacted] .crash

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 8, 2015 11:38 AM in response to arkanoid300
    Level 9 (58,956 points)
    Photos for Mac
    Dec 8, 2015 11:38 AM in response to arkanoid300

    To be honest you have made a pretty good mess of your system by adding a LOT of unnecessary junk to it. OS X does not need any third party utilities to keep it running well. In fact, if left alone and only doing Software Updates via the Mac App Store OS X tends to run well for years. Normally I do not recommend doing an erase and manual install of OS X and applications however because you have so much junk added I am making an exception

     

    My recommendation is to do an erase and install of OS X and then manually install your apps. DO NOT install any cleaning, third party utilities (such as Little Snitch) or other worthless apps such as the Seagate, Paragon NTFS, ClamXAV, etc onto your system. I would recommend that you clone your system prior to doing the erase, then install OS X and then manually restore your critical data and then manually install any third party apps that you must have. In addition, you may want to consider upgrading the RAM from the basic 4GB to 8 or 12GB.

     

    Good luck, you have some work ahead of you!

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 8, 2015 11:50 AM in response to rkaufmann87
    Level 1 (0 points)
    Dec 8, 2015 11:50 AM in response to rkaufmann87

    thanks for the advice, I knew it wasn't going to be good. Ive Never Cloned a system before, any suggestions or how to's... you can put me in the direction of?   This machine has been running with 20GB Ram for some years now, btw, where in this report does it state 4GB?

     

    mal;_)

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 8, 2015 11:58 AM in response to arkanoid300
    Level 9 (58,956 points)
    Photos for Mac
    Dec 8, 2015 11:58 AM in response to arkanoid300

    Cloning the HD requires an external HD and a cloning app such as SuperDuper or Carbon Copy Cloner. I believe SuperDuper has a trial version you can use. You can also use Disk Utility to clone the HD, here is a video that explains how:

     

    http://forum.crucial.com/t5/The-Cru/How-to-clone-Mac-OS-X-using-Disk-Utility/ba- p/135905

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Dec 9, 2015 3:57 AM in response to arkanoid300
    Level 10 (208,037 points)
    Applications
    Dec 9, 2015 3:57 AM in response to arkanoid300

    For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

              iPhoto ▹ Empty Trash

    In Photos:

              File ▹ Show Recently Deleted ▹ Delete All

    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

    According to Apple documentation, you need at least 8 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

    See this support article for some simple ways to free up storage space. A common waste of space is old iTunes backups of mobile devices. As illustrated in this support article, select the Devices tab in the iTunes preferences window, select the backups you want to delete, and click Delete Backups. Keep at least one backup of each device that you still use.

    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

    Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.

    Proceed further only if the problem isn't solved by the above steps.

    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

    Back up all data now.

    Install the app in the Applications folder as usual. Quit it if it's running.

    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.

    For ODS:

    security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-

    For GP:

    security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.

    The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

    When you're done with the app, quit it and also quit Terminal.

  • by arkanoid300,

    arkanoid300 arkanoid300 Dec 9, 2015 11:57 AM in response to Linc Davis
    Level 1 (0 points)
    Dec 9, 2015 11:57 AM in response to Linc Davis

    Thanks for the advise guys, Ive toiled on deleting allot from the suggestions above, an awful lot from my I-Photo Library. I did notice I have both i-Photo and Photos installed, would I be right in assuming that both use the same database / library? if not there could be a big saving there...

     

    Ive gained about 2GB breathing space, but the readout in Storage / My Mac is never the same twice, seems to be jumping about a bit... Ive re indexed spotlight just now, so hopeful I should start seeing consistency in line with data I'm secure deleting.

     

    I'm going to try getting a rid of everything before I attempt an erase and manual install of OS X, so to that end Ive got rid of Little Snitch, Seagate, Paragon NTFS, ClamXAV, applications, deleted out my i-tunes / i-Phone / Tablet back-ups, and secure deleted the lot. more images going as we speak...did my main Cache yesterday, there is a library Cache also I think.

     

    any more suggestions guys?

     

    Malcolm