Q: How can I remove pop up ads or a redirect virus in Safari?
So, I've tried following instructions on almost every post I could find to remove adware in Safari. I have had no luck. I keep being redirected to ads that won't close unless I quit Safari. I have no extensions in Safari. I have not been able to find any of the files that are mentioned to be removed manually. I ran Malwarebytes and it did not find anything. I am currently running Avast, but have found no viruses. What can I do?
MacBook Pro, OS X El Capitan (10.11.1)
Posted on Dec 8, 2015 11:08 AM
Force quit Safari using the Command + Option + Esc keyboard shortcut.
Then relaunch Safari while holding down the Shift key then download and run Malwarebutes Anti-Malware
Make sure Mac App Store and identified developers is selected in System Preferences > Security & Privacy > General
If you would rather not download Malwarebytes Anti-Malware, you can remove the malware manually following the instructions here > Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
Posted on Dec 8, 2015 3:19 PM