buddysat

Q: El Capitan will not restart or shut down.

El Capitan will not restart or shut down after I installed it on my MacBook Pro.  It simply hangs up and does nothing and I have to manually shut down by holding the power button down.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 2, 2015 8:53 AM

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Q: El Capitan will not restart or shut down.

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  • by TheDude,

    TheDude TheDude Nov 18, 2015 3:45 PM in response to SebRex
    Level 1 (5 points)
    Nov 18, 2015 3:45 PM in response to SebRex

    Holy Cow Dude!

    Yeah, I'd been using my laptop for tracking protools sessions earlier this year... went through and deleted avid/digi files like an angry monkey and it seems to be acting properly.

    I'll let it ride for a day or two and report back. May not fix everyone's issue, but it's a start.

  • by reibermix,

    reibermix reibermix Nov 18, 2015 4:58 PM in response to SebRex
    Level 1 (0 points)
    Nov 18, 2015 4:58 PM in response to SebRex

    Oh yeah !!

    This solved my problem!

    Now my mac pro is shutting down and restart correcty!

    Thanks SebRex to find and share this solution! I waiting to see if deleting this plugin maybe causes any instability on ProTools.

    Thanks too the insanelymac.com and his contributors.

     

     

  • by bryan_C75,

    bryan_C75 bryan_C75 Nov 18, 2015 11:05 PM in response to buddysat
    Level 1 (15 points)
    Nov 18, 2015 11:05 PM in response to buddysat

    I am also having issues shutting down on el capitan on both a macbook pro and a 2008 Mac Pro.  I have identified that if i open activity monitor via command space bar search, I can force quit the 'window server' process, and it will log me out immediately, from there i can shut down.


    If anyone has a better way to make this process quit, I would love to hear it, as I am on the verge of a complete erase and reinstall.

     

    C

  • by CoastalGA,

    CoastalGA CoastalGA Nov 21, 2015 8:42 AM in response to buddysat
    Level 1 (0 points)
    Nov 21, 2015 8:42 AM in response to buddysat

    MacBook Pro (Retina, 13-inch, Late 2012) OSX El Capitan 10.11.1 (15B42)

    Since installing El Capitan my will not shut down under the admin as user. It goes through the normal shut down process then  just hangs at the desktop screen and the dock is still active. I cannot get a new finder window, but I can launch other apps from the dock. I can get it to shut down correctly when I log off admin to guest user or if logged on as admin I can force it to shut down by holding the power key down for 4-5 seconds. If I boot in safe mode, log on as admin, it does shut down with no problem. I have tried everything short of a clean install. I have very few apps installed. Nothing has helped.

  • by Marwell,

    Marwell Marwell Nov 21, 2015 8:40 AM in response to JuanVillate
    Level 1 (0 points)
    Nov 21, 2015 8:40 AM in response to JuanVillate

    Thanks, this works for me, too. Please post if you find a permanent solution to the underlying issue.

  • by Hans Vermeersch,

    Hans Vermeersch Hans Vermeersch Nov 25, 2015 12:54 PM in response to Marwell
    Level 1 (5 points)
    Nov 25, 2015 12:54 PM in response to Marwell

    I tried all of the above, but nothing worked. Finally I found a solution that worked for me. I have Avid Pro Tools installed, and there's an other app that comes with it: Avid Application Manager. I uninstalled it and finally, my mac shuts down again. This might help other people...

  • by exq0867,

    exq0867 exq0867 Dec 3, 2015 4:12 PM in response to Hans Vermeersch
    Level 1 (0 points)
    Dec 3, 2015 4:12 PM in response to Hans Vermeersch

    I had similar success by identifying a bad application. In my case Avatron Air Display host software was causing the problem. I quit it before shutdown it before shutdown and my MacBook finally shut down normally. I removed it from login items and haven't had the issue again.

     

    Thus, your best bet is to uninstall third party stuff from smaller developers in turn and see which is causing the issue.

  • by Gerfried Kumbartzki,

    Gerfried Kumbartzki Gerfried Kumbartzki Dec 3, 2015 5:55 PM in response to exq0867
    Level 1 (108 points)
    Video
    Dec 3, 2015 5:55 PM in response to exq0867

    Experienced the same problem after an automatic update of acroread.

    After deleting anything with the  'acroread' in its name, the problem was gone as fast as it appeared.

    Gerf.

  • by vincentfrombondy,

    vincentfrombondy vincentfrombondy Dec 6, 2015 2:34 AM in response to SebRex
    Level 1 (0 points)
    Dec 6, 2015 2:34 AM in response to SebRex

    THANK YOU !!!!!

    this digidesign plugin was the problem for me.

    Apple : I love you but take better care of your users please. Lots of wasted time here.

  • by bryan_C75,

    bryan_C75 bryan_C75 Dec 6, 2015 4:04 AM in response to vincentfrombondy
    Level 1 (15 points)
    Dec 6, 2015 4:04 AM in response to vincentfrombondy

    I think this is the issue I am having.  Have not managed to sort it on my macbook pro, but my old Mac Pro 2008 is restarting after removing the old core audio digi design plug in.  It was one of only three programs installed after the first reset and as soon as i had installed the old driver, i had issues.  Now if i could only work out how to remove all elements from my MacBook Pro without a erase and reinstall

  • by nikolay51,

    nikolay51 nikolay51 Dec 6, 2015 6:22 AM in response to bryan_C75
    Level 1 (0 points)
    Dec 6, 2015 6:22 AM in response to bryan_C75

    I found that in my iMac shut dowm problem occurs every time after the computer has been in Standby operation. In this mode the computer will go through about 3 hours (14400 sec) of inactivity. This help me to solve the shut dowm poblem:

    sudo pmset -a autopoweroff 0

    sudo pmset -a autopoweroffdelay 86400

     

    To restore initial data use:

    sudo pmset -a autopoweroff 1

    sudo pmset -a autopoweroffdelay 14400

     

    To see all power system data use:

     

    sudo pmset -g


     

    For more informatiom see:

    https://discussions.apple.com/thread/4512384?start=0&tstart=0

    and

    https://www.garron.me/en/mac/macbook-hibernate-sleep-deep-standby.html

     

    "autopoweroff - Where supported, enabled per default as an implementation of Lot 6 to  the European Energy-related Products Directive."

  • by nikolay51,

    nikolay51 nikolay51 Dec 6, 2015 6:45 AM in response to nikolay51
    Level 1 (0 points)
    Dec 6, 2015 6:45 AM in response to nikolay51

    It is unfortunate that Apple has not provided the option of turn off and on autopoweroff (Standby mode) in the system preferencies, and only left this possibility through the appropriate command in the terminal !!!

  • by mrprior13,

    mrprior13 mrprior13 Dec 6, 2015 1:26 PM in response to SebRex
    Level 1 (0 points)
    Dec 6, 2015 1:26 PM in response to SebRex

    You are a life saver!! Followed these instructions and the problem was fixed instantly for me.


    Audio lovers - ironically I only realised this afternoon that my Avid Mbox 2 wasn't working for me after the El Capitan upgrade, and it doesn't look like they're planning an upgrade on drivers for that range of products as the Mbox 3 and upwards have been upgraded. I guess that's fair enough for a product that was discontinued in 2010, but it seems a bit mean spirited when my Tascam US 1641 (released in 2007!) still got an El Capitan upgrade!

  • by marceloo,

    marceloo marceloo Dec 9, 2015 11:52 AM in response to exq0867
    Level 1 (0 points)
    Dec 9, 2015 11:52 AM in response to exq0867

    Thank you, ! In my case, the culprit was also the Avatron Air Display host software.

  • by Gerfried Kumbartzki,

    Gerfried Kumbartzki Gerfried Kumbartzki Dec 9, 2015 2:32 PM in response to marceloo
    Level 1 (108 points)
    Video
    Dec 9, 2015 2:32 PM in response to marceloo

    I may have rejoiced to early. The problem is back and I have not Avatron stuff.

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