joe619

Q: Wifi calling not working on my Mid 2011 iMac

I'm talking about the new wifi calling that was released today with iOS 9.2 (Make a call with Wi-Fi Calling - Apple Support), not the older style continuity version. 

I got it setup with no problems on my iPad AND Macbook, but for some reason, my iMac won't show the capability. 

 

Here is my iMac:

Screenshot 2015-12-08 15.36.48.png

Here is my Macbook: 

Screenshot 2015-12-08 15.28.50.png

 

I'm wondering if there is some hardware requirement that Apple forgot to mention?  Or is this just more buggy software? 

iMac, OS X Yosemite (10.10.1)

Posted on Dec 8, 2015 9:11 PM

Close

Q: Wifi calling not working on my Mid 2011 iMac

  • All replies
  • Helpful answers

  • by FelixGarcia,

    FelixGarcia FelixGarcia Dec 8, 2015 9:34 PM in response to joe619
    Level 4 (2,831 points)
    iPhone
    Dec 8, 2015 9:34 PM in response to joe619

    Same problem here, is the iMac connected via wifi or ethernet to your home network? Mine is via ethernet, I have a 2008 Mac Pro no wifi card.

  • by joe619,

    joe619 joe619 Dec 8, 2015 9:40 PM in response to FelixGarcia
    Level 1 (4 points)
    Mac App Store
    Dec 8, 2015 9:40 PM in response to FelixGarcia

    FelixGarcia:  My iMac is actually connected with both Ethernet AND wifi, with Ethernet being preferred over the wifi. 

     

    I actually just tried disabling wifi and then disabling and re-enabling facetime, but no luck...

     

    Please let me know if you find a solution!

  • by FelixGarcia,

    FelixGarcia FelixGarcia Dec 8, 2015 9:42 PM in response to joe619
    Level 4 (2,831 points)
    iPhone
    Dec 8, 2015 9:42 PM in response to joe619

    Will posy back if I do, I have my iPad and Apple Watch working but can't get the mac, I guess I really don't need it as it will use the phone with continuity, I believe its called, but I would still like a solution either way.

  • by Richard Burrows,

    Richard Burrows Richard Burrows Dec 9, 2015 2:30 PM in response to FelixGarcia
    Level 1 (5 points)
    Dec 9, 2015 2:30 PM in response to FelixGarcia

    I found this thread here

    WiFi calling not working on iMac

     

    reading it , bluetooth LE/4.0  is required  even for wifi calling (and I don't think that is supported on the older systems - like my 2010 MBA)

    "To determine your Mac's Bluetooth version

    1. Click the menu.
    2. Select About This Mac.
    3. Click on the More Info... button.
    4. Click on the System Report... button.
    5. Select Bluetooth from the sidebar on the left, underneath "Hardware."
    6. Scan down the list of information until you find "LMP Version."

    If your Mac is equipped with Bluetooth 4.0, LMP Version will say 0x6. Anything lower than that is an older version of Bluetooth."