zaraspook
Level 1 (0 points)

Q: When I go to about this mac and go to the storage tab.  I notice on what using my memory that Other is using up 371 gigs of memory.  Is this right or normal.

Seam like my MacBook pro has been running slow.  I haven't updated to el capitan yet because I have a 2011.  I went to the apple tab then to about this Mac.  When to storage tab and I notice that under the Other in storage is using up 371 gigs of memory.  I was wondering if this is normal.

Posted on Dec 10, 2015 5:41 PM

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zaraspook

Q: When I go to about this mac and go to the storage tab.  I notice on what using my memory that Other is using up 371 gigs of m ... more

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  • by dominic23,

    dominic23 dominic23 Dec 11, 2015 3:34 AM in response to zaraspook
    Level 8 (42,105 points)
    Mac OS X
    Dec 11, 2015 3:34 AM in response to zaraspook

    About “Other”

     

    https://support.apple.com/en-us/HT202867

     

    Go step by step and check.

     

    1. Start up in Safe Mode.

     

        http://support.apple.com/kb/PH11212

     

    2. Backup your computer.

     

    3. Empty Trash.

     

      

        Finder

        Click on an empty spot on the Desktop to activate Finder.

        Click “Empty Trash” to empty Trash.

     

       Mail

     

        Click Mailbox in the  in the Mail menu bar.

        Erase Deleted Items > In All Accounts

        Erase Junk Mail

     

       Photos

       File > Recently Deleted > Click the “Delete All” button at the top right corner

     

       iPhoto

       iPhoto > Empty iPhoto Trash

     

       https://support.apple.com/kb/PH13806?locale=en_US

     

     

     

    4. Disk space / Time Machine / Local Snapshots

      Local backups

     

       http://support.apple.com/kb/ht4878

     

     

    5. Delete old iOS Devices Backup.

     

        iTunes > Preferences > Devices

        Highlight the old Backups , press “Delete Backup” and then “OK”.

     

        http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US

     

     

    6. Re-index Macintosh HD.

        Storage categories shown are based on Spotlight index.

        This will take a while. Wait until it is finished.

        System Preferences > Spotlight > Privacy

        http://support.apple.com/kb/ht2409

     

    Note:

      If you don’t have Macintosh HD icon shown  on the desktop,

      Finder > Preferences > General > Show these items on the desktop:

      Enable “Hard disks”.

     

      System Preferences > Spotlight > Privacy

      Drag the Macintosh HD into the Privacy pane of the Spotlight window.

     

      When you add Macintosh HD to the Privacy pane of Spotlight,

      you will see a dialog.

     

    Screen Shot 2015-12-11 at 6.18.23 AM.png

     

       Click “OK”.

     

        Highlight “Macintosh HD” and click the minus “-“ button at the lower bottom of the pane.

     

        To view Spotlight Reindexing in progress:

        Click Spotlight icon in the menubar and enter "indexing" in the search box.

        At first a pulsating bar and then a steady progress bar will appear.

       

    Screen Shot 2015-12-11 at 6.27.05 AM.png

     

     

    7.Try OmniDiskSweeper. This will show the storage size details of the items.

     

       https://www.omnigroup.com/more

     

       Select Macintosh HD and click  “Sweep Selected Drive” at the bottom.

     

       Be careful. Delete only the files that can be safely  deleted. If you are not sure about any file, don’t touch it.