heyjanae

Q: new iPhone 6 won't restore

So today I upgraded my phone from an iPhone 4s to a 6.  After I got home I tried to restore the new phone with the backup of my 4s, but it isn't working.  I get a message saying to turn off Find My Phone but I can't turn it off- when I try to log into my Apple ID in order to turn it off, it doesn't work.  It then would give me a code to "enter into your other device" but I don't know how or what to do??  I'm not sure if this makes a difference, but my 4s doesn't have the current iOS update- could that be the problem?  The only thing I currently have on the new phone are my contacts and nothing else.

I have no idea what to do!

iPhone 6, iOS 9.2

Posted on Dec 11, 2015 5:34 PM

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Q: new iPhone 6 won't restore

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