Q: iPad not sync with iTunes after 9.2 update

after i update iOS 9.2, my iPad is no longer be able to sync with iTunes. Error message state "The iPad could not be sync because sync session failed to start". Please help!

Thanks!

iPad Mini, iOS 9.1

Posted on Dec 12, 2015 5:28 AM

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Q: iPad not sync with iTunes after 9.2 update

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by Allen A,

Allen A Dec 13, 2015 1:29 PM in response to p l
Community Specialists

Dec 13, 2015 1:29 PM in response to p l

Hi p l,

I understand that you're not able to sync your iPad with your computer. In such a situation it may help to reset the Lockdown folder in iTunes.
Reset the Lockdown folder in iTunes
https://support.apple.com/en-us/HT203887

Regards!
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Q: iPad not sync with iTunes after 9.2 update

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by Allen A,

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