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All replies
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Helpful answers
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Dec 13, 2015 11:44 AM in response to itzvalerieby Linc Davis,The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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Dec 13, 2015 12:19 PM in response to itzvalerieby itzvalerie,I thought someone might have had the same problem as me or could help me since this is the official Apple website.
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Dec 13, 2015 12:23 PM in response to itzvalerieby Linc Davis,Despite the misleading name of this site, it's not a portal to Apple Support; it's a discussion forum for end users of Apple products. You paid for official support from Apple. I suggest you take advantage of it.
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Dec 13, 2015 12:56 PM in response to itzvalerieby my ginger,Do you have windows migration assistant installed on the PC You need to read the whole link for transferring files for widows to mac. Migration assistant must be open and on in both machines. And if after you follow all the instructions, you still can't make it work. Then follow Link Davis's advise and use your apple support. https://support.apple.com/en-us/HT204087
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Dec 13, 2015 6:12 PM in response to my gingerby itzvalerie,Yeah it's open in both. But the problem I'm having is that when it's done nothing has transferred to the MacBook. Ugh.
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Dec 13, 2015 7:18 PM in response to itzvalerieby my ginger,Call apple support and have then walk you through it.