hello hello hey now

Q: How do remove malware "appYS"

this program has a pop up window asking to install software.

 

after searching, I don't see any solid info on how to remove this malware.

 

Or does anyone know if I update to El Capitan would that remove this malware.  I currently am running Mavericks.

iMac (21.5-inch, Late 2012), OS X Mavericks (10.9)

Posted on Oct 23, 2015 11:42 AM

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Q: How do remove malware "appYS"

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  • by BobHarris,

    BobHarris BobHarris Oct 23, 2015 1:29 PM in response to hello hello hey now
    Level 6 (19,479 points)
    Mac OS X
    Oct 23, 2015 1:29 PM in response to hello hello hey now

    Scam.  Your web browser cannot see nor identify malware on your Mac.

     

    Do not click on any links.

    Do not install any software.

    Do not call their phone numbers.

    Do not give them credit card numbers.

    Do not let them access your system.

     

    If you have allowed them access, then assume your system is compromised.

  • by hello hello hey now,

    hello hello hey now hello hello hey now Oct 24, 2015 2:44 PM in response to BobHarris
    Level 1 (1 points)
    Oct 24, 2015 2:44 PM in response to BobHarris

    Scam?  first of all I am writing because I think this is malware/virus/scam what ever it is it looks shady.

     

    here is more info

     

    I recently got a pop up window (that looks like a regular apple software update) asking to update software. 

     

    but it didn't look quite right to me and I noticed an orange box looking symbol in the dock at the bottom of my screen.

     

    I open force quit and I see "appSY' among the running programs.  After I force quit  "appSY"

    the software update window and the orange box in the dock go away.

     

    I googled "appSY" and get nothing related.  I googled  "appSY mac" and didn't find much about "aapSY" besides 1 post (which I just posted to) and this link (5th one down)

     

    https://www.iboostup.com/app/com.yshur.appys

     

    I just emailed them asking whats up and waiting their reply.  I want to remove this appSY!

     

    I  also recently had the lexside malware/virus take over safari and I think I removed it properly.

     

    Thanks

  • by John Galt,

    John Galt John Galt Oct 24, 2015 3:36 PM in response to hello hello hey now
    Level 8 (49,226 points)
    Mac OS X
    Oct 24, 2015 3:36 PM in response to hello hello hey now

    Read Phony "tech support" / "ransomware" popups and web pages.

     

    I don't know what "appSY" is but legitimate software updates can be found by launching the Mac App Store and clicking the "Updates" button at its upper right. A spontaneously appearing webpage or popup indicating the need to install software should be summarily disregarded as fraudulent.

     

    The website you referenced looks like many others that serve no purpose other than to advertise garbage that should never be installed on any Mac. That only benefits the advertiser. You're the one who pays.

  • by Ollie2244,

    Ollie2244 Ollie2244 Dec 14, 2015 3:00 PM in response to hello hello hey now
    Level 1 (0 points)
    Dec 14, 2015 3:00 PM in response to hello hello hey now

    I am having the exact same problem and what John Galt suggested doesn't fix it.

     

    Also if you go on to Activity Monitor (Which can be found using Spotlight) sometimes you will see Appys using up all your RAM.

  • by BobHarris,

    BobHarris BobHarris Dec 14, 2015 6:08 PM in response to Ollie2244
    Level 6 (19,479 points)
    Mac OS X
    Dec 14, 2015 6:08 PM in response to Ollie2244

    You could try MalwareBytes

    <https://www.malwarebytes.org/>

  • by spiraleye,

    spiraleye spiraleye Jun 2, 2016 6:47 AM in response to hello hello hey now
    Level 1 (4 points)
    Mac OS X
    Jun 2, 2016 6:47 AM in response to hello hello hey now

    Any new information on this?

    I have the exact same situation happening, with a fake software update window appearing that cannot be dismissed without using Force Quit. I am also having memory issues with my Adobe Suite... perhaps related to this AppYs activity?

     

    Does anyone here (Apple?) have details on how to uninstall effectively? If this malware/trojan... whatever it is.. is able to mimic system operations on El Capitan, this should be something Apple is taking seriously, no?

     

    In my Applications folder I now see three rogue 'applications', that all have the same date (so I am assuming they all arrived into my system at the same time).

     

    Asistents (spelt exactly like that, with only one 's') (with an uninstaller app and ReadMe file)

    Lexside (with an uninstaller app and the exact same ReadMe file)

    Quitelex (with an uninstaller app and exact same ReadMe file)

     

    These three application icons are all the same... looking similar (but not the same as) to a package/installer icon, in yellow.

     

    There is also a fourth folder in applications that is also new:

    mg (inside the folder is an app called 'mguninstaller.app'. No Read Me file with this.)

     

    Any advice? thank you

    Jamie

     

    PS to the person (lower down this chain) who said they ran the Quitelex uninstaller and it fixed their issues... I am suspicious that they probably ran a malware installer. Any fresh feedback available from that person is also appreciated.