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KatKid
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Q: How do I reset my iPod touch 5th generation using itunes?

I have a worded password on my iPod touch but I made a typo when I typed it in and I can't access my iPod. Is there any way that I can delete everything and reset the whole iPod using itunes and not the settings because I can't get to the settings. It is the 5th generation iPod toich (newest model) and it is currently using ios 7.0.6 as I can't update it to ios 7.1 without knowing the password.

iPod touch, iOS 7.0.6, forgotten password

Posted on Mar 13, 2014 4:38 PM

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KatKid

Q: How do I reset my iPod touch 5th generation using itunes?

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  • by pedro d,

    pedro d pedro d Mar 15, 2014 7:31 AM in response to KatKid
    Community Specialists
    Mar 15, 2014 7:31 AM in response to KatKid

    Hello there, KatKid.

     

    The following Knowledge Base article offers up some great steps for restoring your iPod touch:

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

    Alternatively, place the device in recovery mode and restore it to erase the device:

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by BrendaReynolds_x,

    BrendaReynolds_x BrendaReynolds_x Apr 16, 2014 5:35 PM in response to pedro d
    Level 1 (0 points)
    Apr 16, 2014 5:35 PM in response to pedro d

    I did go on Find My IPhone but it won't let me it need to have wifi but it doesn't read it and I can go on iTunes because i have no computer and idk what to do

  • by cobracon5,

    cobracon5 cobracon5 Sep 19, 2015 8:18 PM in response to pedro d
    Level 1 (0 points)
    Sep 19, 2015 8:18 PM in response to pedro d

    Thank you so much! Basically, on my sister's iPod touch 5th generation, you could not connect to WiFi and the option was grayed out completely.  I couldn't do a reset from the iPod because it asked for the Apple ID, and when I entered it, it tried to connect to iTunes.  This was not possible because the device was not on WiFi.  Luckily I found this answer! If I hadn't we would've had to go to the Apple store, and they might've not been able to help.  So thank you!

  • by lockejeffrey,

    lockejeffrey lockejeffrey Dec 15, 2015 4:28 PM in response to KatKid
    Level 1 (0 points)
    Dec 15, 2015 4:28 PM in response to KatKid

    restpassword

  • by lllaass,

    lllaass lllaass Dec 16, 2015 1:17 AM in response to lockejeffrey
    Level 10 (189,248 points)
    Desktops
    Dec 16, 2015 1:17 AM in response to lockejeffrey

    lockejeffrey   please start your own discussion and state what password you are talking about.

    lockejeffrey wrote:

     

    restpassword