abbieswain

Q: How do I change icloud email when my apple ID has been updated to new email? Because of the update on apple ID, when I try to delete icloud account I have to put in the password, and it says username or password is invalid (because no longer apple ID).

How do I change icloud email when my apple ID has been updated to new email? When I try to delete icloud account (in settings-icloud-delete account) I have to put in the password for the apple ID of my old email address, which is no longer my apple ID, and it says username or password is invalid (I'm guessing because that is no longer my apple ID).

iPhone 5, iOS 7.0.2

Posted on Oct 4, 2013 6:23 AM

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Q: How do I change icloud email when my apple ID has been updated to new email? Because of the update on apple ID, when I try to dele ... more

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  • by Shjory,

    Shjory Shjory Dec 16, 2015 3:11 AM in response to nudoru
    Level 1 (0 points)
    Dec 16, 2015 3:11 AM in response to nudoru

    TThank you!  You are like an angel. I have been struggling with this issue for too long

  • by styler918,

    styler918 styler918 Dec 16, 2015 8:46 AM in response to cullali
    Level 1 (4 points)
    Mac OS X
    Dec 16, 2015 8:46 AM in response to cullali

    Are you getting this message in the Apple ID screen or when you are initially signing in to the site the iTunes view account brings you to. You want to sign in with your new account and then go and edit your email address. If that's where you are and that happens after you click on "edit" and then change your Apple ID to your old Apple ID then I'm not sure. It didn't happen when I changed it. Please confirm the steps again as the person I spoke with at the apple tech support said that would fix it. However I know I have tried fixes for me that worked for other people but mine was different for some specific reason. It's annoying I know. I wish I could help you more. I worked with mine a couple of hours one night and then the next morning gave up and called. Run through the steps again and hopefully you missed something. I wish I could help you more. That's all I have.   I'm sorry.

  • by Donna Faye,

    Donna Faye Donna Faye Dec 22, 2015 2:07 AM in response to nudoru
    Level 1 (9 points)
    Dec 22, 2015 2:07 AM in response to nudoru

    thanks so much, I recently had this problem and your suggested fix worked for me.

  • by systrenfunusa,

    systrenfunusa systrenfunusa Jan 6, 2016 6:05 PM in response to nudoru
    Level 1 (0 points)
    Jan 6, 2016 6:05 PM in response to nudoru

    This did not help me.  Icloud have my correct email but  where "contact information" shows it has my old email that is still causing an error.  I now am not receiving emails.

  • by sreese21,

    sreese21 sreese21 Jan 7, 2016 6:12 AM in response to styler918
    Level 1 (0 points)
    Jan 7, 2016 6:12 AM in response to styler918

    Having the same problem....was your old email address active? Mine has been deleted

  • by Chris CA,

    Chris CA Chris CA Jan 7, 2016 8:20 AM in response to sreese21
    Level 9 (79,451 points)
    iPhone
    Jan 7, 2016 8:20 AM in response to sreese21

    sreese21 wrote:

    Having the same problem....was your old email address active? Mine has been deleted

    It doesn't matter if the old email is still valid or in use or not.
    See this -> https://support.apple.com/en-us/HT203828

  • by Shay-Shay718,

    Shay-Shay718 Shay-Shay718 Jan 9, 2016 11:48 PM in response to nudoru
    Level 1 (0 points)
    Jan 9, 2016 11:48 PM in response to nudoru

    I Got to the step with signing out but it still tells me I'm locked out for security reasons I have reset my password. Still nothing... When I try my old email address it says not a valid email address.. Any suggestions?

  • by Chris CA,

    Chris CA Chris CA Jan 10, 2016 2:10 PM in response to Shay-Shay718
    Level 9 (79,451 points)
    iPhone
    Jan 10, 2016 2:10 PM in response to Shay-Shay718
  • by trira,

    trira trira Apr 19, 2016 3:15 PM in response to abbieswain
    Level 1 (8 points)
    Apr 19, 2016 3:15 PM in response to abbieswain

    sir help me, I forgot icloud , but still remember the apple id and password . forgotten just icloud . please its solutions , please answer !!

  • by Chris CA,

    Chris CA Chris CA Apr 19, 2016 5:46 PM in response to trira
    Level 9 (79,451 points)
    iPhone
    Apr 19, 2016 5:46 PM in response to trira

    trira wrote:

     

    sir help me, I forgot icloud , but still remember the apple id and password . forgotten just icloud

    They are the same thing.

  • by questionfromcincinnati,

    questionfromcincinnati questionfromcincinnati May 3, 2016 1:21 PM in response to abbieswain
    Level 1 (4 points)
    May 3, 2016 1:21 PM in response to abbieswain

    thank you!!!!

  • by Leonardo T,

    Leonardo T Leonardo T May 8, 2016 12:40 PM in response to abbieswain
    Level 1 (8 points)
    May 8, 2016 12:40 PM in response to abbieswain

    I have tried to change my email on the applied site and while it allows me to change my address it will not allow me to change my email or take the state on my information for shipping.

  • by CB IPOD,

    CB IPOD CB IPOD May 9, 2016 9:39 PM in response to abbieswain
    Level 1 (8 points)
    iCloud
    May 9, 2016 9:39 PM in response to abbieswain

    Thank you!!  It did not make sense to type in my new password to the old AppleID (email address) but it worked!!  Much appreciated!!!

  • by mickeyapple,

    mickeyapple mickeyapple May 18, 2016 6:57 PM in response to abbieswain
    Level 1 (4 points)
    May 18, 2016 6:57 PM in response to abbieswain

    Thank you. This worked for me.

  • by Saracia,

    Saracia Saracia Jun 4, 2016 8:16 AM in response to abbieswain
    Level 1 (4 points)
    iPhone
    Jun 4, 2016 8:16 AM in response to abbieswain

    I had to change my email as it no longer of this world...thanks TWC.

     

    Seach for 'Change in Primary email' on this site..  Read Wizzer1966 and follow the advice of Roger Wilmut1 just below that.  You can purchase things on iTunes and change your id when that is accomplished

     

    Changing the phone...another problem.  Follow the advice of abbieswain.  Do not be hesitant about closing your iCloud...fearful you will lose everything.  You won't. These two people made my life worth living again....pitiful as it sounds.  All is working well again.  phew.


    Was wrestling with changing my email on computer and iPhone 6+  This worked.  Changed computer (Windows 10) first, through iTunes, Account, then iPhone.  Not sure if it makes a difference which goes first, but you have to change on both.  Be sure to TURN OFF 'Find my phone' before you do anything.  That seems to be the key.  You can turn it on again when all is well.  You will know it is well when, under iCloud on phone, you see your new email under your name.  And if you can buy something on iTunes with the new email, your computer is fine, too.

     

    Note...I did not change my password.

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