Ahmad Bedair

Level 1 (0 points)

Q: since i have upgraded my iphone 5s from IOS 9.1 to IOS 9.2 and my rear camera is not working it gives my only a black screen.

How to fix the rear camera as it is not working after updating to IOS 9.2

Posted on Dec 16, 2015 9:43 AM

I have this question too

Q: since i have upgraded my iphone 5s from IOS 9.1 to IOS 9.2 and my rear camera is not working it gives my only a black screen.

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by ChrisJ4203,

ChrisJ4203 Dec 16, 2015 9:45 AM in response to Ahmad Bedair
Level 9 (58,127 points)

iPhone

Dec 16, 2015 9:45 AM in response to Ahmad Bedair

You can try the troubleshooting tips from this support document. Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
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by Ahmad Bedair,

Ahmad Bedair Dec 16, 2015 9:53 AM in response to ChrisJ4203
Level 1 (0 points)

Dec 16, 2015 9:53 AM in response to ChrisJ4203

Thank you chris for replying me however i have already tried that and still not working, i restored my phone mad also it is not working and i have also downgraded to 9.1 and also it is not working, i really don't know what to do more.
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by ChrisJ4203,

ChrisJ4203 Dec 16, 2015 9:56 AM in response to Ahmad Bedair
Level 9 (58,127 points)

iPhone

Dec 16, 2015 9:56 AM in response to Ahmad Bedair

Since Apple is no longer signing iOS 9.1, then it would have been a hack for you to downgrade to iOS 9.1, as Apple does not support downgrading. If that is the case, then Apple will no longer support the phone. If you did not do this, then make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider to have the device examined. You can also contact Apple Support if do not wish to go to a store.
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