John 32

Q: Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

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Q: Cannot get mail the connection to the server failed

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  • by jnicole1,

    jnicole1 jnicole1 Mar 13, 2015 11:12 PM in response to mattfromhatfield peverel
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    Mar 13, 2015 11:12 PM in response to mattfromhatfield peverel

    I get this message when I've changed my password on computer.  the message should say update your password on iPhone.  it sends you in wrong direction.  so update password magically works.  they need to modify error message.

  • by Caveman Dan,

    Caveman Dan Caveman Dan Apr 13, 2015 3:23 PM in response to John 32
    Level 1 (0 points)
    Apr 13, 2015 3:23 PM in response to John 32

    I couldn't get my mail for at least 3 days - but it was working fine on my iPad and my office iPhone. I got so fed up I downloaded the yahoo email app and signed in.


    Within an hour my iPhone email app was up and running perfectly.

     

    - It's definitely worth a try if nothing else is working. I tried everything - deleting all accounts, changing passwords etc. Now I think of it I think I did he same thing by accident the last time my email didn't work And again it fixed itself. So maybe this is the trick.

     

    I'm intrigued to see if it works for you guys - let me know.

  • by dcdinhd,

    dcdinhd dcdinhd Apr 23, 2015 10:25 AM in response to John 32
    Level 1 (0 points)
    Apr 23, 2015 10:25 AM in response to John 32

    Go to general go to bottom click reset and then Reset network settings it works!

  • by dbiddle138,

    dbiddle138 dbiddle138 Apr 26, 2015 2:14 PM in response to Crazyfeet
    Level 1 (0 points)
    Apr 26, 2015 2:14 PM in response to Crazyfeet

    I'm not sure if someone suggested this, but here's what I recently did when I was having issues with my google mail not syncing with my phone and my google cal not syncing from the phone to my gmail cal. I deleted the account from my phone and re set it up right after. Now everything seems to be playing nicely.

  • by Billhiggins,

    Billhiggins Billhiggins Apr 27, 2015 7:04 AM in response to John 32
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    Apr 27, 2015 7:04 AM in response to John 32

    That used to happen to me as well. The most likely cause of this is that you do not have internet connection.

  • by ronjae,

    ronjae ronjae Apr 28, 2015 1:12 PM in response to dcdinhd
    Level 1 (0 points)
    Apr 28, 2015 1:12 PM in response to dcdinhd

    This was the BEST answer......

     

    Yet so simple. I have been looking at all these responses which none helped.

     

    Problem resolved.!

     

    THANKS

  • by rxvargas,

    rxvargas rxvargas Jun 18, 2015 11:50 AM in response to John 32
    Level 1 (0 points)
    Jun 18, 2015 11:50 AM in response to John 32

    Go to Settings > Cellular > USE CELLULAR DATA FOR and there turn on Mail. I had same problem, now everything is perfect.

  • by lllaass,

    lllaass lllaass Jun 18, 2015 12:47 PM in response to rxvargas
    Level 10 (187,938 points)
    Desktops
    Jun 18, 2015 12:47 PM in response to rxvargas

    The original poster John 32 has an iPod touch which does not have cellular

    rxvargas wrote:

     

    Go to Settings > Cellular > USE CELLULAR DATA FOR and there turn on Mail. I had same problem, now everything is perfect.
  • by Ms. CAS,

    Ms. CAS Ms. CAS Jul 14, 2015 8:02 PM in response to Patf1i1t
    Level 1 (0 points)
    Jul 14, 2015 8:02 PM in response to Patf1i1t

    This worked for me.

  • by kumarseattle,

    kumarseattle kumarseattle Aug 1, 2015 10:45 PM in response to Ms. CAS
    Level 1 (0 points)
    Aug 1, 2015 10:45 PM in response to Ms. CAS

    Exchange mail worked for me after deleting unused partnerships. I followed steps as per below exchange outlook email.


    You have 10 phone partnerships out of the maximum allowed 10 partnerships. After you reach the maximum, you can't create additional partnerships until you delete existing ones from your account. To do so, sign in to Outlook Web App, click Options > Phone > Mobile Phones, and delete any unused partnerships.

  • by tallmanmic,

    tallmanmic tallmanmic Aug 13, 2015 10:22 AM in response to Nuke Egyptian
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    Aug 13, 2015 10:22 AM in response to Nuke Egyptian

    This worked for me, thanks.

  • by daavvveeeeyyyyy,

    daavvveeeeyyyyy daavvveeeeyyyyy Aug 15, 2015 12:19 PM in response to John 32
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    Aug 15, 2015 12:19 PM in response to John 32

    you might have to update your password if you changed  it i eventually figured this out for mine

  • by livlovhap,

    livlovhap livlovhap Aug 22, 2015 1:27 PM in response to Nuke Egyptian
    Level 1 (0 points)
    Aug 22, 2015 1:27 PM in response to Nuke Egyptian

    Thank you, tried switching on off airplane, redoing password on account (I have so many pswds I can't keep them straight) and retrying and it worked!

  • by Dazlaa72,

    Dazlaa72 Dazlaa72 Dec 16, 2015 10:59 AM in response to livlovhap
    Level 1 (0 points)
    Dec 16, 2015 10:59 AM in response to livlovhap

    Had this issue with my wife's new phone. Entered email address, which was verified. But each time mail was accessed we always got message 'connection to server failed.

    We tried all of the various suggestion on this forum, but only one worked.

     

    >Settings >Mail, Contacts, Calendars > (your email and delete account at bottom of page)

    >Settings >Mail, Contacts, Calendars > Add Account > Other (at bottom) > Add Mail Account

                                                                                                                                                          Name - add a name

                                                                                                                                                          Email - add your email address

                                                                                                                                                   Password - enter the password associated to email

                                                                                                                                                                      click Next (top right corner)

    Once verified everything should work?

  • by Reid Schneider,

    Reid Schneider Reid Schneider Jan 20, 2016 9:14 AM in response to Abid007
    Level 1 (0 points)
    Jan 20, 2016 9:14 AM in response to Abid007

    This ended up fixing the issue immediately!  This worked in an Exchange 2010.  Go under Active directory and then follow the steps user has specified.

     

    Great help when I needed it the most!

     

    Much appreciated.

     

    Cheers,

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