HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Doctuc

Level 1 (0 points)

Q: The Apple Rep said I had to back up my phone...is syncing it the same as backing it up? If not she did not send me the correct article.

I'm having problems with my music coming on in the middle of the night. It is charging on my clock radio. So I called an Apple Representative. She told me to back up my phone. She said she would send me directions how to do it. She sent me how to sink my phone on my computer. Are backing up and syncing the same thing?

iPhone 5s, iOS 9.2

Posted on Dec 16, 2015 7:00 PM

I have this question too

Q: The Apple Rep said I had to back up my phone...is syncing it the same as backing it up? If not she did not send me the corre ... more

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by alex_h1,

alex_h1 Dec 18, 2015 7:09 AM in response to Doctuc
Community Specialists

Dec 18, 2015 7:09 AM in response to Doctuc

Hello Doctuc,
Thanks for using Apple Support Communities.

I see that you've received a support link on syncing, rather than how to back up your iPhone. To learn how to back up your iPhone by using either iTunes or iCloud, please see the link below.

How to back up your devices using iCloud or iTunes

Take care.
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HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Q: The Apple Rep said I had to back up my phone...is syncing it the same as backing it up? If not she did not send me the correct article.

All replies Helpful answers

by alex_h1,

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