Tescat

Q: mac seems to open after password and then asks for password again

When I put in password it my Macbook pro seems to start opening up and then it returns to password page again.

Asking for password. What is problem?

MacBook Pro, Mac OS X (10.0.x), not sure exact system

Posted on Dec 15, 2015 10:25 AM

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Q: mac seems to open after password and then asks for password again

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  • by norm123,

    norm123 norm123 Dec 17, 2015 7:03 AM in response to Tescat
    Community Specialists
    Dec 17, 2015 7:03 AM in response to Tescat

    Hi Tescat,

    Sorry to hear that you are unable to login to your Mac. Let's see if we can get you logged back in. 

    I would try to reset your password for your account. I would start by restarting your Mac to OS X Recovery and then use terminal to reset the password. Take a look at the User Tip below to walk you through this in more detail. 

    Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite
    https://discussions.apple.com/docs/DOC-4101


    If that doesn't work, you may want to try using your password for your Apple ID. You might have changed the preferences for your password to use this instead of a separate password. 

     

    Another option would be using the Password Recovery Assistant.  This will only be an option for you if you enabled FileVault on your startup disk.

     

    If your startup disk is encrypted with FileVault, you can enter your Recovery Key as your password or you can restart your Mac to use the Password Recovery Assistant. Use these steps to open the assistant:

    1. Wait a few moments at the login screen without typing your password. A prompt should appear telling you that you can turn your Mac off and back on again to recover your password.
    2. Press and hold the power button for three seconds to turn your Mac off.
    3. Press the power button normally to turn your Mac on. 

    When the Reset Password window appears, follow the onscreen prompts to get help logging in.

     


    Have a good day

  • by Eric Root,

    Eric Root Eric Root Dec 17, 2015 10:39 AM in response to Tescat
    Level 9 (71,364 points)
    iTunes
    Dec 17, 2015 10:39 AM in response to Tescat

    Do you have FileVault enabled? If so, this is normal.