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Helpful answers
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Dec 17, 2015 12:48 PM in response to Devin Creigby braden85,Hey there Devin Creig,
I see that you have some questions about a file that is not syncing to your iPhone. Here is an article for you that may be able to help you address this issue:
If your videos won't sync to iPhone, iPad, or iPod from iTunes - Apple Support
https://support.apple.com/en-us/HT203180
Take care, and thanks for visiting the Apple Support Communities.
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Dec 17, 2015 7:58 PM in response to braden85by Devin Creig,Convert a video for iPhone or iPod
- Open iTunes.
- Select the video that you want to convert.
- Mac: From the menu bar at the top of your computer screen, choose File > Create New Version > Create iPod or iPhone Version.
Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar, then choose File > Create New Version > Create iPod or iPhone Version. Learn more about menus in iTunes for Windows.
It's not working for me, because I click choose file > create new version and click create iPhone Version. It pop out this error -11800



