Joeswell
Level 1 (110 points)
Notebooks

Q: Install HP Laserjet drivers

How do I install drivers for a HP4700 Color Laserjet?


I tried to add an printer  on my "new" computer and I discovered there are no drivers available for an HP4700 Color Laserjet. If I use the generic driver, I get a poor quality B&W print out.


I have not been able locate the correct driver download for the printer. I download a .dmg file, open it, click on "Install Software Package," and I get an error message that says "Installed failed because there are no drivers to download.


I know that a driver must exist for this printer because I have another Mac, running El Capitan, and it has HP drivers installed and I can get excellent print outs.


Is there a "secret" web page with downloads for this printer? Googling "Drivers for HP Printers" gives many results, but none of the downloads seem to work.


Can anyone offer some advice on where to find drivers for an HP 4700 ColorLaserJet?

MacBook Pro, OS X Yosemite (10.10.1), 4 Mgs RAM

Posted on Dec 18, 2015 6:04 PM

Close
Joeswell

Q: Install HP Laserjet drivers

  • All replies
  • Helpful answers

  • by joe_7399,Helpful

    joe_7399 joe_7399 Dec 23, 2015 8:21 AM in response to Joeswell
    Community Specialists
    Dec 23, 2015 8:21 AM in response to Joeswell

    Greetings Joeswell,

     

     

     

    Thanks for using the Apple Support Communities!

     

     

     

    I understand that you have an HP Color LaserJet 4700 printer that you would like to use with your Mac. This printer is listed as having available software accessible directly from Software Update on your Mac according to the following article.

     

     

     

    Printer and scanner software available for download for your Mac - Apple Support

     

     

     

    For information on how to get the software you need to set up this printer with your Mac, please refer to the instructions from the article.

     

     

     

    Apple delivers third-party software for scanners and printers as software updates. To set up your printer or scanner, just connect it to your Mac. If software is needed and available, OS X automatically downloads and installs it.

     

    This article is a comprehensive list of currently supported printer and scanner models and associated software provided by third-party vendors as of November 3, 2015.

     

    Check for software updates before connecting your printer or scanner. This updates the list of the latest supported printer and scanner models on your Mac. If you don't check for updates before trying to connect a new printer, you might not see available software when you connect your device. If you're using a Wi-Fi printer, be sure to connect your printer to your Wi-Fi network before adding it to your Mac.

     

     

     

    Have a great day!

  • by Barney-15E,Helpful

    Barney-15E Barney-15E Jan 15, 2016 6:07 PM in response to Joeswell
    Level 9 (50,072 points)
    Mac OS X
    Jan 15, 2016 6:07 PM in response to Joeswell

    Try deleting the printer and re-adding it to the list. That may trigger the download.

    Another option is to Reset the printing system. Right-click on the printer list in Print & Scan and select reset printing system. Then, re-add the printer.

  • by Dr.Mac.,

    Dr.Mac. Dr.Mac. Dec 20, 2015 6:39 AM in response to Joeswell
    Level 3 (636 points)
    Dec 20, 2015 6:39 AM in response to Joeswell

    For the  HP 4700 ColorLaserJet you can download the HP driver for OS X

  • by Joeswell,

    Joeswell Joeswell Jan 15, 2016 6:11 PM in response to Barney-15E
    Level 1 (110 points)
    Notebooks
    Jan 15, 2016 6:11 PM in response to Barney-15E

    Thank you Dr. Mac. Reseting the Printing System seems to have done the trick.

     

    However, at first I tried to download drivers from HP, but kept getting the "installer could not install the software because there was no software found to install" error.

     

    The HP CLJ4700 was at work. When I go back to work, I'll see if the drivers are available in the "Printers and Scanners" pane in System Preferences."