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Q: trying to wipe my data and screen keeps freezing up

I got the IPhone 6s and am giving away my iPhone 5.

When trying to wipe my data and the screen freeze when I enter my Apple ID Password and press ERASE.  I've restarted my phone several times and the same thing occurs. What to do?  Trying to mail it out today...of course :-)

iPhone 5, iOS 9.1

Posted on Dec 19, 2015 9:53 AM

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Q: trying to wipe my data and screen keeps freezing up

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