Q: Why is the new Photos app so slow on my Mac?
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Oct 21, 2015 8:59 AMby Old Toad,Do you have the Apple legacy Java runtime installed? It could be that it's an older, unsigned version. Try downloading and installing it from here: Java for OS X 2015-001
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Oct 22, 2015 1:53 AMby lescornwell,Thanks, OT; I downloaded and installed, but EtreCheck report did not change. So I booted from external HD and removed the culprit from System/Library/LaunchAgents. It is a plist file, so it should be recreated if needed. Any way, now EtreCheck gives a clean bill, and CS5 still appears to be working normally. Could have been something else, but Java-related.
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Oct 24, 2015 9:01 AMby Valerie Mcmillen,OT, am wondering if you can help me as well. Same problem. I have a pretty brand new Imac, (two months old), I've been sitting here for 20 minutes waiting for the photos I took with my brand new Iphone 6s to appear on my Imac in Photos app, (which I hate compared to iphoto) it sent two out of 8 then stopped.
Thank you!
Here is the report:
EtreCheck version: 2.6 (220)
Report generated 10/24/15, 11:59 AM
Runtime 4:51
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (27-inch, Late 2013)
[Click for Technical Specifications]
[Click for User Guide]
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4-core
16 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: (What does this mean?)
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
Cinema Display 1680 x 1050
System Software: (What does this mean?)
OS X Yosemite 10.10.5 (14F27) - Time since boot: about 5 days
Disk Information: (What does this mean?)
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.03 GB (205.54 GB free)
Core Storage: disk0s2 999.35 GB Online
USB Information: (What does this mean?)
Western Digital My Passport 0820 1 TB
Back Up (disk2s1) /Volumes/Back Up : 1.00 TB (182.73 GB free)
Canon MX450 series
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Beats Electronics Beats Solo Wireless
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/zoom.us.app
[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) [Click for support]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.2) [Click for support]
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (6.0) [Click for support]
/Library/StartupItems/BRESINKx86Monitoring
[not loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
[not loaded] com.logitech.iokit.quickcam (1.0.7) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Startup Items: (What does this mean?)
AdobeVersionCue: Path: /Library/StartupItems/AdobeVersionCue
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
CAS: Path: /Library/StartupItems/CAS
NortonAutoProtect: Path: /Library/StartupItems/NortonAutoProtect
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
Startup items are obsolete in OS X Yosemite
System Launch Agents: (What does this mean?)
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.printtool.agent.plist
3 processes killed due to insufficient RAM
System Launch Daemons: (What does this mean?)
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to insufficient RAM
Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[loaded] com.logmein.logmeingui.plist [Click for support]
[loaded] com.logmein.logmeinguiagent.plist [Click for support]
[loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: (What does this mean?)
[running] com.adobe.ARMDC.Communicator.plist [Click for support]
[running] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.agsservice.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
[running] net.exirion.ssdfanctrl.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat 2015/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
SymQuickMenu Application (/Library/Application Support/Norton Solutions Support/SymQuickMenu/SymQuickMenu.app)
DiskMountNotify Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/DiskMountNotify.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
ScanNotification Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/ScanNotification.app)
Other Apps: (What does this mean?)
[loaded] com.adobe.Acrobat.Pro.55128
[running] com.adobe.acc.AdobeDesktopService.61092.497D98A2-6CE7-4EDF-8750-AAB6DBB58E0F
[running] com.adobe.accmac.231208
[running] com.adobe.illustrator.137204
[running] com.apple.xpc.launchd.oneshot.0x10000004.AdobeAcrobat
[running] com.apple.xpc.launchd.oneshot.0x10000006.Adobe Photoshop CC 2015
[running] com.apple.xpc.launchd.oneshot.0x10000007.dynamiclinkmanager
[running] com.apple.xpc.launchd.oneshot.0x10000014.Microsoft Word
[running] com.apple.xpc.launchd.oneshot.0x1000002e.EtreCheck
[running] com.fitbit.GalileoMenubar.226096
[running] com.getdropbox.dropbox.89208
[running] com.microsoft.autoupdate.fba.124140
[running] jp.co.canon.ij.ica.scanner5.225812.1DACBDF2-74B2-4714-8387-3B5D75301E8F
[running] org.mozilla.firefox.90912
Internet Plug-ins: (What does this mean?)
AdobePDFViewerNPAPI: Version: 15.006.30033 - SDK 10.8 [Click for support]
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
AdobePDFViewer: Version: 15.006.30033 - SDK 10.8 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.1.2f1 [Click for support]
NPVirtools: Version: 4.0 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.730 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
MacCouponPrinter3: Version: Unknown
DivXBrowserPlugin: Version: 1.4 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.5.5 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.1 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.2 [Click for support]
3rd Party Preference Panes: (What does this mean?)
Adobe Version Cue CS3 [Click for support]
BDSPrefPane [Click for support]
Déjà Vu [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
HDD Fan Control [Click for support]
iAddressX [Click for support]
APPrefPane
Norton\nQuickMenu [Click for support]
ArcanaStartupSound [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.03 GB Disk used: 793.49 GB
Destinations:
Back Up [Local]
Total size: 1.00 TB
Total number of backups: 56
Oldest backup: 9/5/15, 7:42 PM
Last backup: 10/24/15, 11:40 AM
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 793.49 GB X 3)
Top Processes by CPU: (What does this mean?)
21% mdworker(10)
16% firefox
13% plugin-container
8% mds_stores
8% mds
Top Processes by Memory: (What does this mean?)
5.52 GB kernel_task
2.62 GB firefox
836 MB plugin-container
442 MB Photos
197 MB mdworker(10)
Virtual Memory Information: (What does this mean?)
50 MB Free RAM
16.00 GB Used RAM (2.11 GB Cached)
278 MB Swap Used
Diagnostics Information: (What does this mean?)
Oct 23, 2015, 04:37:33 PM ~/Library/Logs/DiagnosticReports/Adobe InDesign CC 2015_2015-10-23-163733_[redacted].crash
Oct 22, 2015, 05:42:46 PM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine Helper_2015-10-22-174246_[redacted].crash
Oct 21, 2015, 02:42:34 PM /Library/Logs/DiagnosticReports/deleted_2015-10-21-144234_[redacted].crash
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Oct 24, 2015 9:05 AMby Old Toad,Start your own topic and give the details of your setup, which iCloud feature you're using, the Etrecheck report, what fixes you're tired, where your library is located, etc. Getting tagged onto the end of this 10 page topic makes it difficult to get to the specifics of your problem.
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by lescornwell,Oct 24, 2015 2:34 PM
lescornwell
Oct 24, 2015 2:34 PM
in response to Valerie Mcmillen
Level 3
(502 points)
Photos for MacBut may it already be clear that -probably besides other factors- NORTON is involved again.
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Dec 4, 2015 7:44 PMby JulianW15,EtreCheck version: 2.6.6 (226)
Report generated 12/4/15, 7:35 PM
Runtime 7:53
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2009)
[Click for Technical Specifications]
[Click for User Guide]
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 154 - SN = 9G44309B9D3MB
Video Information: (What does this mean?)
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: (What does this mean?)
OS X El Capitan 10.11.1 (15B42) - Time since boot: about 5 days
Disk Information: (What does this mean?)
WDC WD2500BEVT-00ZCT0 disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (37.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868 ()
USB Information: (What does this mean?)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. iPhone
Apple Inc. Built-in iSight
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Library/Extensions
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
Launch Agents: (What does this mean?)
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.akamai.client.plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
User Login Items: (What does this mean?)
None
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x10000014.EtreCheck
[running] jp.co.canon.cijscannerregister.85472
[running] org.mozilla.firefox.230432
Internet Plug-ins: (What does this mean?)
CouponPrinter: Version: Unknown
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
OVSHelper: Version: 1.1 [Click for support]
NP2020Player: Version: 4.5.2.0 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 Cannot contact Adobe
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 9.5.5 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.2.0 - SDK 10.6 [Click for support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
JavaAppletPlugin: Version: 15.0.1 - SDK 10.7 Check version
User internet Plug-ins: (What does this mean?)
fbplugin_1_0_3: Version: Unknown [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: (What does this mean?)
PriceBlink
InvisibleHand
HelveticaTheWorld
AddThis
3rd Party Preference Panes: (What does this mean?)
Adobe Version Cue CS4 [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
6% firefox
2% cloudd
2% WindowServer
1% kernel_task
1% accountsd
Top Processes by Memory: (What does this mean?)
464 MB kernel_task
324 MB firefox
221 MB Photos
160 MB photolibraryd
156 MB mdworker(7)
Virtual Memory Information: (What does this mean?)
414 MB Free RAM
3.85 GB Used RAM (1.13 GB Cached)
18 MB Swap Used
Diagnostics Information: (What does this mean?)
Dec 4, 2015, 04:39:03 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-12-04-163903_[redacted]. crash
Dec 3, 2015, 05:21:49 PM /Library/Logs/DiagnosticReports/firefox_2015-12-03-172149_[redacted].cpu_resour ce.diag [Click for details]
Dec 3, 2015, 06:29:06 AM /Library/Logs/DiagnosticReports/firefox_2015-12-03-062906_[redacted].hang
Dec 3, 2015, 06:24:40 AM ~/Library/Logs/DiagnosticReports/plugin-container_2015-12-03-062440_[redacted]. crash
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Dec 5, 2015 3:32 PMby Old Toad,Time since boot: about 5 days
You should reboot more frequently in order to clear out the temporary and swap files that accumulate.
User Launch Agents: (What does this mean?)
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
Here's the primary reason for your problems, CleanMyMac2. it's considered malware around here. Uninstall it according ago the developer's instructions. You can Google "uninstall cleanmymac" to get the instructions. The rerun Etrecheck to see if you got them all.
You can also check to see if you've removed all of the files by downloading and running Find Any File to search for any files with the application's name and the developer's name in the file name. For example for CleanMyMac you'd do two searches:
1 - Name contains cleanmymac
2 - Name contains macpaw
Any files that are found can be dragged from the search results window to the Desktop for deletion.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages.
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Jan 2, 2016 7:55 AMby Littledove44,Can you help with this one please. The Mac works, but gets very slow, particularly if you try to copy and paste stuff, but also randomly. I guess disk failure is not a great thing .
EtreCheck version: 2.6.6 (226)
Report generated 02/01/2016, 15:45
Runtime 6:04
Download EtreCheck from http://etrecheck.com
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
iMac (20-inch, Early 2008)
[Click for Technical Specifications]
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: (What does this mean?)
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
IPS224 1920 x 1080
System Software: (What does this mean?)
OS X El Capitan 10.11.2 (15C50) - Time since boot: about one day
Disk Information: (What does this mean?)
ST3320820AS_Q disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.08 GB (71.04 GB free) - 182 errors
Drive failure!
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: (What does this mean?)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
HP Deskjet F2400 series
Seagate Expansion Desk 4 TB
EFI (disk1s1) <not mounted> : 210 MB
Stargate P4-TB (disk1s2) /Volumes/Stargate P4-TB : 4.00 TB (3.57 TB free)
Apple Inc. Built-in iSight
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Kernel Extensions: (What does this mean?)
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.6.3) [Click for support]
[not loaded] com.vmware.kext.vmioplug.14.1.4 (14.1.4) [Click for support]
[not loaded] com.vmware.kext.vmnet (0277.92.24) [Click for support]
[not loaded] com.vmware.kext.vmx86 (0277.92.24) [Click for support]
[not loaded] com.vmware.kext.vsockets (90.6.0) [Click for support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
Startup Items: (What does this mean?)
ProTecVb: Path: /Library/StartupItems/ProTecVb
Startup items are obsolete in OS X Yosemite
Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.paragon.updater.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
User Login Items: (What does this mean?)
Dropbox Application Hidden (/Applications/Dropbox.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Other Apps: (What does this mean?)
[loaded] com.adobe.versioncueCS3
[running] com.alfredapp.Alfred.53152
[running] com.apple.xpc.launchd.oneshot.0x1000000d.EtreCheck
[running] com.getdropbox.dropbox.60192
[running] com.hp.scanModule.120672.EE621B77-C328-44D1-BB6A-1F6952139C4A
[running] jp.co.canon.cijscannerregister.94432
Internet Plug-ins: (What does this mean?)
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 601 - SDK 10.11
OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
RealPlayer Plugin: Version: Unknown
AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 20.0.0.267 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.267 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
Safari Extensions: (What does this mean?)
AdBlock
Add To Amazon Wish List
3rd Party Preference Panes: (What does this mean?)
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
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MacFUSE [Click for support]
Xmarks for Safari [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.08 GB Disk used: 248.04 GB
Destinations:
Seagate 4TB [Local]
Total size: 4.00 TB
Total number of backups: 36
Oldest backup: 23/11/2015, 17:24
Last backup: 02/01/2016, 15:06
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 319.08 GB X 3)
Top Processes by CPU: (What does this mean?)
2% WindowServer
0% kernel_task
0% fontd
0% askpermissiond
Top Processes by Memory: (What does this mean?)
446 MB kernel_task
217 MB Safari
139 MB mds_stores
135 MB com.apple.WebKit.WebContent
123 MB softwareupdated
Virtual Memory Information: (What does this mean?)
839 MB Free RAM
3.18 GB Used RAM (1.01 GB Cached)
7 MB Swap Used
Diagnostics Information: (What does this mean?)
Jan 1, 2016, 12:37:07 PM Self test - passed
Regards
Tim
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Jan 2, 2016 8:08 AMby léonie,FYI, this is also a forum to vent and express frustration with Apple's products. I was not asking for help, I was providing feedback.
Feedback is welcome in these forums, but look again at the Terms of Use - the link is on every forum page:
Apple Support Communities Terms of Use
Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase "I'm sorry for the rant, but…" you are likely in violation of this policy.
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Jan 2, 2016 8:19 AMby Old Toad,First and foremost it appears that your hard drive if failing:
Disk Information: (What does this mean?)
ST3320820AS_Q disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.08 GB (71.04 GB free) - 182 errors
Drive failure!
So you need to backup the entire hard drive ASAP and then make an appointment at the nearest Genius Bar for a free diagnostic of your Mac.
Secondly, you've installed what many around here consider malware, CleanMyMac3.
User Login Items: (What does this mean?)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)
I suggest you first uninstall CleanMyMac3 according to the developers instructions:
Then reboot and start making that backup of your hard drive.
Once you've backed up the hard drive you can boot into the Recovery volume (boot with the Command + R keys held down), select disk utility and repair the disk. If you get a message that errors have been found and fixed, repeat the repair until there's not message. Reboot normally and rerun Etrecheck to see what it reports about the disk.
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Jan 2, 2016 8:26 AMby Littledove44,MAny thanks. I already have a backup, as I use Time Machine for the whole Mac anyway. All my important data is on icloud or dropbox as well.
THe Clean my Mac thing has been removed now. Only installed it today, ran as a test, but it didnt do anything. Didnt Think it was worth the money. Thanks for the heads up. The slow problem happened well before the installation.
I spoke to Apple support at length and they said buy a new Mac!
