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Q: I believe that my Mac Pro is infected with mal ware. How to request help?

Hello

    I believe that my Mac Pro (Early 2008) is infected with mal ware. ( I’ve deliberately used the 2 word spelling to try to distinguish between the unknown entity I believe I have, and the free software one can - maybe - download).  I am not conversant with the various ‘bad actors’, so I’ll  just refer to it as “my entity”.  I believe that it is a sophisticated malware,because, among other things, I think it modifies the Malwarebytes  application/utility.  A brief description of why I say that.

    I had, earlier, downloaded and run Malwarebytes.  My recollection is that Malwarebytes did not find any serious problems.  I also ran Sophos, and that it had found two threats, which Sophos dealt with.  Sorry, I don’t recall their names.  But, as I’m sure that you’re aware that Sophos takes something like 8 - 12 hours to run, so I haven’t used it again, recently.  But, I do have something called Malwarebytes in my Utilities folder.  When I clicked on it, I got a window labeled Users. and which had folders Apple, Guest, and Shared.  I decided to download Malwarebytes again (but without deleting the Malwarebytes I just described), thinking that the the new, good Malwarebytes would replace the phony one.  Well, it didn’t.  So I can’t say whether the download didn’t happen, or that it did happen, but was immediately converted into Users.  So, I have ‘something’ with the title ‘Malwarebytes Anti-Malware’ that is in fact, User.

   Other indication: when I want to search, I can use either Safari or Chrome.  But after I enter the item I’m looking for, I see (something like) kuklorist searching for ………..    if I ask spotlight where is kuklorist?, there is no answer.  So, whatever kuklorist is, it  can hide very well. 

   I notice that Farbar Recovery Scan Tool and Malwarebytes Chameleon are available for PC’s.  Is there something like them for Macs?

   I suspect that screen shots would help in my descriptions, but I don’t know how to make them. I Also suspect that I’m not following the correct procedures in initiating the case.   Could you tell me how to do these?

   ******* @gmail.com

 

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Mac Pro, Mac OS X (10.6.8), Early '06, Also use OS 10.5 & 10.7

Posted on Dec 15, 2015 12:40 PM

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Q: I believe that my Mac Pro is infected with mal ware. How to request help?

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