Q: Watchos 2.1 failed updating - Apple Watch stuck in recovery mode
Todat I updated my Apple Watch from my iPhone 6 Plus (running iOS 9.2) to WatchOS 2.1.
Somehow the software was interrupted due to a fallout in the wifi. This caused the Apple Watch to run in a mode where I see a big "!" sign followed by the text "www.apple.com/help/watch
On the hyperkink above I tried the fix "hold down the crown + home button to reboot" but nothing works. Then I contacted Apple Customer support by phone as recommended. They told me that I need to send the Apple Watch in to Apple, to fix the issue, as the watch is stuck in a mode called "Recovery mode" that only Apple product support can fix. I am in chock how this can happen!?!? Apple you cannot be serious about this !!! Further they told me they weren't sure if I needed to pay for the repair even though the watch is only 6 months old.
I demand a serious respond from Apple regarding this issue as soon as poosible as this is below you standards !!!!
KInd regards,
Poul
Apple Watch, watchOS 2.1, Recovery mode
Posted on Dec 20, 2015 9:26 AM