HT203792: Get help with the microphones on your iPhone, iPad, and iPod touch
Learn about Get help with the microphones on your iPhone, iPad, and iPod touch
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Helpful answers
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Dec 22, 2015 10:21 AM in response to sberkelby norm123,Hi sberkel,
Sorry to hear that Siri is not responding to you through the microphone on your iPhone. Let's see what can be done about this.
Now you know it works through the headset but did you try out any of the troubleshooting outlined from the article that you came from. Mainly make sure that you don't have any debris in the headphone jack to prevent the microphone from registering sounds. If after all the troubleshooting has been done and it is still not recognizing your voice, then you will want to contact Apple Support for further assistance.
Get help with the microphones on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT203792
Get help
If you still have issues after testing the microphone on your device, try these steps:
- Unplug any accessory plugged into the headset jack.
- Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.
- Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
- Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
- Restart your device.
- Make sure you have the latest version of iOS.
If you've tried these steps and people still can't hear you on phone or FaceTime calls, or Siri doesn’t hear your requests, contact Apple Support.
Take care
