Kuodaboy

Q: What's up with apple music offline?

All the music I saved to listen to offline is no longer available. Very frustrating...is there a way to bring it back without using wireless or cellular data?

iPhone 6, iOS 9.2

Posted on Dec 21, 2015 8:29 AM

Close

Q: What's up with apple music offline?

  • All replies
  • Helpful answers

  • by judysings,

    judysings judysings Dec 22, 2015 12:09 PM in response to Kuodaboy
    Community Specialists
    Dec 22, 2015 12:09 PM in response to Kuodaboy

    Hi Kuodaboy,

     

    The resource below explains how to save music for offline listening and how to view those files.  If, after changing these settings, you still do not see your offline music, sign out of the iTunes Store, restart the device or computer and sign in again. Please let us know if you encounter any specific error messages.

    Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC

    Download songs, albums, and playlists to listen to offline

    You can download songs, albums, or playlists to your device so that you can listen to them when you're not connected to the Internet.* You must download songs, albums, or playlists on each device that you want to use for offline listening.

    *You can download music on up to 10 devices. These songs are accessible only during your Apple Music membership.

    On your iPhone, iPad, or iPod touch

    1. In the Music app, find the item that you want to download.
    2. Tap the More Options icon   to the right of the song, album, or playlist name.
    3. Tap the Download icon  to the right of the item's artwork. If you see a  instead of the download icon, the item isn't in your iCloud Music Library. Tap the  to add the item to My Music, then tap the download icon to download the item to your device.

    Songs and albums appear under My Music > Library. Playlists appear under My Music > Playlists.

     

    View just songs, albums, and playlists that you downloaded to your device

    • iPhone, iPad, and iPod touch: In the My Music tab, tap Library. Then tap any of the different views (Artists, Albums, etc.), and turn on Only Offline Music. A message that says "Showing only music on this [device]. Show All Music." appears at the top of the screen. Tap Show All Music to see all of your music.
       
    • Mac: In iTunes, from the menu bar at the top of your computer screen, choose View > Only Offline Music. A message that says "Showing only music on this computer. Show all music." appears at the top of the screen. Click "Show all music" to see all of your music.
       
    • Windows: Hold down the Control and B keys on your keyboard to open the iTunes menu bar. Choose View > Only Offline Music. A message that says "Showing only music on this computer. Show all music." appears at the top of the screen. Click "Show all music" to see all of your music.

    When you view an item that you've downloaded to your device, you'll see an offline icon offline indicator near it, but its exact location varies. For example:

    • If you download an entire album or playlist, the offline icon appears when you're looking at the album or playlist in My Music. You'll also see an offline icon when you view a compilation, but not when you view specific genres, artists, or composers.
    • If you download a song, the offline icon appears to the right of each song title.
    • If you download songs from an album, but not the entire album, the offline icon appears to the right of just the songs that you downloaded.

     

    Take care,

  • by Kuodaboy,

    Kuodaboy Kuodaboy Dec 22, 2015 12:41 PM in response to judysings
    Level 1 (0 points)
    Dec 22, 2015 12:41 PM in response to judysings

    So if I understand this correctly I need to bring back everything I saved previously - is this what I can expect from Apple Music moving forward? I.e. whenever there is an upgrade all my work is undone (great inconvenience when wireless isn't available) and I am expected to redo everything on my dime?....my time and data = $$