Q: iPod in locked mode no matter where the hold switch is located
Have a 30GB iPod that can not be take out of its locked mode. Had connected it to my Windows 10 desktop pc to be recharged. It had some charge, so the battery was not completely drained. iTunes did launch when the iPod was connected and the display on the iPod did light up. The message on the display was "Do not disconnect". iTunes never recognized the iPod and a resync never began. After four hours, the iPod still shows the same message, the battery symbol does not indicate the battery is being charged and the locked icon is in the upper left hand corner even though the switch is not in the located mode. Is there any hope that I can gain access again to my iPod as all my Christmas music is on it?
iPod (Click Wheel), Windows 10
Posted on Dec 22, 2015 2:26 PM
wrenchinwhtn wrote:
The display never goes into a sleep mode. It should run out of battery life at some point.
Correct, providing you leave it unplugged.
Perhaps the iPod is simply "stuck" doing something to the point where it cannot change the display. If so, then your best bet is to leave the iPod alone for a while and wait for the battery to run down. Once that happens, the display will turn off. Don't watch it waiting for it to happen, just leave it alone for a day.
When the battery is fully drained (which may be a while after the display turns off - which is why I suggest you don't watch for it to happen) you can then plug it into a power supply and wait for it to charge. It may take up to thirty minutes after plugging it into power before you see any reaction from the iPod. Then it has to "sort itself out", so it may be a while longer before it can fully respond.
If that fails, then is the time to think about pulling it apart, but as Ken notes, the later iPods are very difficult to open, so you should regard it as a last resort.
Posted on Dec 23, 2015 6:43 AM
