HT204053: Sign in with your Apple ID on a new device
Learn about Sign in with your Apple ID on a new deviceQ: purchased a used ipad 2nd hand and previous owner cleared the ipad and reset to factory settings but didnt relize that it left his ... purchased a used ipad 2nd hand and previous owner cleared the ipad and reset to factory settings but didnt relize that it left his apple id on it. there is no way to contact first owner as he has moved back to mexico what can i do? more
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by Allan Eckert,★HelpfulDec 23, 2015 10:36 AM in response to ryanfromhillsboro
Allan Eckert
Dec 23, 2015 10:36 AM
in response to ryanfromhillsboro
Level 9 (54,040 points)
DesktopsIf you are not able to contact the previous owner, there is nothing either Apple or the users here can do to help you.
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Dec 23, 2015 10:35 AM in response to Allan Eckertby ryanfromhillsboro,well this really *****. when reseting to factory settings you would think it really did that. it even appears as if it did as it lets you start to activate the ipad as if it were brand new again, but a few steps into it bam up pops the message its still linked to the previous owners i cloud account. i have bill of sale from the previous owner and still apple says theres nothing they can do for me...
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by Allan Eckert,Dec 23, 2015 10:39 AM in response to ryanfromhillsboro
Allan Eckert
Dec 23, 2015 10:39 AM
in response to ryanfromhillsboro
Level 9 (54,040 points)
DesktopsThe point you seem to be missing is that the Activation Lock is an anti-thief algorithm and if it allow you to do what you are asking it would worthless. Hence the reason, you must contact the previous owner to get it released.
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Dec 24, 2015 7:41 PM in response to Allan Eckertby ryanfromhillsboro,i think it foolish that you may think that the activation lock is going to stop someone from taking it given the right situation in which one could be taken.truth is someone that would take anothers property most likely already got what they wanted which was the Adrenalin rush from committing the act of crime. clearly logical thinking was the last thing on his mind ie: how am i going to be able to use this now i have it.
i guess i would suggest not being able to factory reset without first being required to deactivate it . as well activation being the first requirement when you set it up again...? just a thought.
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Dec 24, 2015 8:17 PM in response to ryanfromhillsboroby MichelPM,The point of Activation Lock is the protect the original user's personal info and data by blocking access to it. It's NOT about that actual physical activity of someone stealing the device.
Activation lock prevents the thief from being able to ANYTHING in trying to get at ANY sensitive personal data that maybe on the iDevice that could lead to identity theft.
Activation Lock is not a physical theft deterent to prevent would be thieves from actually stealing an iDevice.
It's to protect the original owner's data on the iDevice from it ever being hacked by criminals to access any personal data present on the device.
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Dec 24, 2015 8:10 PM in response to ryanfromhillsboroby Meg St._Clair,ryanfromhillsboro wrote:
i think it foolish that you may think that the activation lock is going to stop someone from taking it given the right situation in which one could be taken.truth is someone that would take anothers property most likely already got what they wanted which was the Adrenalin rush from committing the act of crime. clearly logical thinking was the last thing on his mind ie: how am i going to be able to use this now i have it.
Thefts of iPhones have declined by, between 25 and 40% (depending on the city) since the Activation lock was introduced. So, it's not foolish at all. Overall, it makes the devices a less attractive target as thieves know they may well not be able to sell them for very much money. Does it stop all thefts? Of course not. Nothing could do that. But it's been remarkable effective.
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Dec 24, 2015 8:20 PM in response to MichelPMby Meg St._Clair,MichelPM wrote:
The point of Activation Lock is the protect the original user's personal info and data by blocking access to it. It's NOT about that actual physical activity of someone stealing the device.
Activation lock prevents the thief from trying to get at ANY sensitive personal data that maybe on the iDevice that could lead to identity theft.
The activation lock doesn't protect data. Or, necessary even block access to the data. I would say, Michael, that that's the point of the passcode. It just makes the phone worthless to resell.