Q: notification pane is not removing email notifications after emails have been opened using apple mail and several different service ... notification pane is not removing email notifications after emails have been opened using apple mail and several different services for the email. more
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Dec 23, 2015 2:31 PM in response to rockfordrtby Jason L,Hey rockfordrt,
Welcome to Apple Support Communities.
If I understand correctly, there's an issue with the notification badge on the Mail app not updating on your iPhone. The article below provides troubleshooting tips that will resolve a wide range of issues with the Mail app, try running through the general troubleshooting tips that it provides.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
First steps
Follow these steps first:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If the issue persists, you can rule out an issue with iOS by restoring your iPhone as described here:
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
So long.
