JAS.63

Q: Trying to restore back up from iCloud. Back up does not show in list. How do I get the back up I want?

Setting up new iPad. Trying to restore back up from iCloud. Back up does not show in list but when I access iCloud from iPhone it shows. How do I get the back up I want?

iPad Mini, iOS 9.2

Posted on Dec 23, 2015 6:46 AM

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Q: Trying to restore back up from iCloud. Back up does not show in list. How do I get the back up I want?

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  • by judysings,

    judysings judysings Dec 24, 2015 11:11 AM in response to JAS.63
    Community Specialists
    Dec 24, 2015 11:11 AM in response to JAS.63

    Hi JAS.63,

    If I understand your issue, you have a backup for your iPhone that you want to use to restore your new iPad mini, is that right?  What I would suggest is that you set up your iPad mini as a new device first.  When you do that, and input your Apple ID for iCloud and iTunes features, you will be able to access your iCloud data (contacts, calendars, iCloud Photo library, etc.).    This would be the best way to start based on this information:

    If you need help restoring your device from an iCloud backup

    I can’t select an iCloud backup

    There are several reasons that there might not be any available iCloud backups for your iOS device:

    • You've never successfully made an iCloud backup of your device. Check instructions for making backups in iCloud
    • Your device is running an older version of iOS and needs to be updated.
    • Your iCloud backup might have been created with a different Apple ID. 
    • You haven’t backed up in 180 days.
      If you haven't backed up your iOS device to iCloud for 180 days or longer, Apple reserves the right to delete the backups associated with that device. Review the iCloud Terms and Conditions for more information.

    I want to use a backup of my iOS device for a different kind of iOS device

    When you use a backup of one device for another kind of device, like an iPad backup for an iPhone, these types of data won't transfer:

    • Photos
    • Messages and attachments in Messages
    • Voice Memos
    • Apps that aren't compatible with the device you’re setting up 
      For example, apps compatible only with iPad won't be transferred to your iPhone.

    Here's how to download your iTunes Store purchases to your new iPad:

    Download your past purchases

    Take care,