danielfromclarkston

Q: What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

When doing a search I clicked on a image and had several pop ups changing my browser preference and opening up ads to purchase home furniture and such.  I corrected all my preferences as well as deleting the cookies and relevant history.  But two items showed up on my launchpad. "MegaBackup",  "Reset Search" and "MacKeeper" How do I get rid of them?

MacBook Air, OS X Yosemite (10.10.3)

Posted on Jun 17, 2015 11:54 AM

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Q: What is "MegaBackup"? How do I remove "MegaBackup" from a macbook air?

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  • by Petrina89,

    Petrina89 Petrina89 Dec 24, 2015 2:14 PM in response to Mama2five
    Level 1 (0 points)
    Dec 24, 2015 2:14 PM in response to Mama2five

    Not only did I move it to the trash, I also emptied the trash, that seemed to help get rid of the process in the activity monitor after I tried directly deleting it from there (with the program already removed from "applications").

  • by desermina,

    desermina desermina Dec 27, 2015 2:33 PM in response to Tybau
    Level 1 (0 points)
    Dec 27, 2015 2:33 PM in response to Tybau

    thanks, very helpful

  • by Kenko2,

    Kenko2 Kenko2 Jan 1, 2016 3:56 PM in response to danielfromclarkston
    Level 1 (9 points)
    Desktops
    Jan 1, 2016 3:56 PM in response to danielfromclarkston

    I have el Capitan. I had the same problem with Megabackup, Mackeeper and one other program.  This is the only thing that worked for me:

     

    How to manually remove MacKeeper from your Mac

     

    MacKeeperIconXOne of the more controversial pieces of software available for OS X is a package called MacKeeper, which by fairly aggressive and widespread scare-tactic advertising has many Mac users convinced it is required software for keeping their systems safe, clean, and in proper working order. Any claims that this or similar software are requirements are false, but unfortunately many who have tried the software may find that even after removing it, they still have remnants of it on their systems that issue various notices about how their systems are critically unsafe, with recommendations to re-activate and re-install the software.

    If you have installed this software on your Mac, then there is a way to remove it and all of its contents from your system, which will take a little digging around on your Mac, but which should be quite doable for most people.

    1. Backup your Mac

    First, be sure you back up your Mac by updating or creating a Time Machine backup or a system clone. Even though this backup will contain the MacKeeper files, it will ensure your system is restorable in case something goes wrong.

    2. Turn off all MacKeeper security features

    MacKeeper includes a numbers of security options, such as file encryption and safe browsing, so be sure to open MacKeeper and completely turn these features off. This will ensure your “secured” files are accessible once MacKeeper is removed. After doing this, close the program and again update your Time Machine backup to ensure all files are properly backed up.

     

     

    3. Remove the MacKeeper Files

     

    Now for the fun part: remove all of the following files from your system, which seem like a lot, but they can be accessed primarily through the Finder just like any other file. There are several places these files are located, so we will go through each location separately. At most you may be required to supply your administrative password when removing some of these files, and will only need to use special tools like the Terminal for a couple of the files:

    The Applications Folder

    Go to your Applications folder and remove the MacKeeper.app program located in there. As with all the files here, do this by dragging it to the trash (select it and press Command-delete), followed by emptying the trash.

    Your Home Library Folder

    For the files in your home library, open the Go menu in the Finder, and then press the Option key to reveal the Library if it’s not already present. Selecting this will open the Library folder, in which you can locate and remove the following files (note that “Library” here indicates the folder opened from the Go menu):

    Library > Application Support > MacKeeper Helper Library > Caches > com.zeobit.MacKeeper Library > Caches > com.zeobit.MacKeeper.Helper Library > Caches > com.mackeeper.MacKeeper Library > Caches > com.mackeeper.MacKeeper.Helper Library > LaunchAgents > com.zeobit.MacKeeper.Helper.plist Library > LaunchAgents > com.zeobit.MacKeeper.plugin.Backup.agent.plist Library > LaunchAgents > com.mackeeper.MacKeeper.Helper.plist Library > Logs > MacKeeper.log Library > Logs > MacKeeper.log.signed Library > Preferences > com.zeobit.MacKeeper.plist Library > Preferences > com.zeobit.MacKeeper.Helper.plist Library > Preferences > com.mackeeper.MacKeeper.plist Library > Preferences > com.mackeeper.MacKeeper.Helper.plist

    Keep in mind that these files will need to be removed for every user account that has been logged into while MacKeeper has been installed, especially if the program has been run under that account.

    Your Documents Folder

    Choose “Documents” from the Go menu in the Finder, and then locate and remove the MacKeeper Backups directory.

    Your Mac’s Global Library folder

    Now open the Go menu and choose “Computer,” in which you will see your hard drive (e.g., “Macintosh HD”). Open this drive, and then then locate and remove the following files and folders in the Library folder you see here:

    Macintosh HD > Library > Application Support > MacKeeper Macintosh HD > Library > LaunchDaemons > com.zeobit.MacKeeper.AntiVirus.plist Macintosh HD > Library > LaunchDaemons > com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist

    The Hidden System Files

    The last step is to remove some hidden files in system folders that are not directly accessible in the Finder. To do this, in the Finder press Shift-Command-G or choose “Go To Folder” from the Go menu. Then type “/private/tmp/” and press Enter to open this hidden folder. In here, remove the file called “com.mackeeper.MacKeeper.Installer.config.” Next, repeat this step but type “/private/var/db/receipts/” instead, and then remove the following files:

    com.mackeeper.MacKeeper.affid.pkg.plist com.mackeeper.MacKeeper.affid.pkg.bom com.mackeeper.MacKeeper.pkg.plist com.mackeeper.MacKeeper.pkg.bom

    A last file to remove is a hidden preferences file, which is most easily dealt with by running the following command in the Terminal utility (copy and paste it if needed, and then supply your password when prompted–your password will not show when typed):

    sudo rm /Library/Preferences/.3FAD0F65-FC6E-4889-B975-B96CBF807B78

    4. Restart your Mac

    After all of these files have been removed, reboot your Mac to ensure all running MacKeeper processes are shut down and are not launched again by the scripts and configuration files you just removed. At this point, your system should be clear from the MacKeeper software.

    As of this writing, MacKeeper’s version is 3.4.2

  • by m_ocampo,

    m_ocampo m_ocampo Jan 16, 2016 10:26 PM in response to Tybau
    Level 1 (0 points)
    Jan 16, 2016 10:26 PM in response to Tybau

    It works! thank you,thank you... Not even the Mac agent was able to remove it. Thank you again.

  • by susanmfcc,

    susanmfcc susanmfcc Feb 7, 2016 10:57 AM in response to Mike Sombrio
    Level 1 (0 points)
    Feb 7, 2016 10:57 AM in response to Mike Sombrio

    Yes! this was very helpful! It worked and I was then able to put it in the trash and then empty it. Thanks!

  • by boz800,

    boz800 boz800 Feb 11, 2016 5:20 AM in response to susanmfcc
    Level 1 (0 points)
    Feb 11, 2016 5:20 AM in response to susanmfcc

    That worked for me as well. Someone said to be careful what you click on which is true. However, mine came as a result of a Flash update. Really? Was that bogus too? Is there a way to verify? I also got an install of MacKeeper which I trashed earlier on the advice of the Apple folks.

  • by Rhopil,

    Rhopil Rhopil Feb 25, 2016 8:06 AM in response to James Smith - Ibook
    Level 1 (0 points)
    Feb 25, 2016 8:06 AM in response to James Smith - Ibook

    I had to do this several times but it FINALLY shut down and I could trash it. Thanks for your help.

  • by jenn1685,

    jenn1685 jenn1685 Feb 27, 2016 10:03 AM in response to danielfromclarkston
    Level 1 (0 points)
    Feb 27, 2016 10:03 AM in response to danielfromclarkston

    Thank you for these instructions.  I absolutely hate Megaback Up!  It is terribly annoying and I can't stand how easily it worms it's way into your system.

  • by Mylissa,

    Mylissa Mylissa Mar 1, 2016 7:56 AM in response to Mike Sombrio
    Level 1 (0 points)
    Mar 1, 2016 7:56 AM in response to Mike Sombrio

    This one works!!!! Thank you for your simple solution.

  • by JimAD,

    JimAD JimAD Mar 2, 2016 12:41 PM in response to Mylissa
    Level 1 (0 points)
    Mar 2, 2016 12:41 PM in response to Mylissa

    Tybau's solution of Aug 30, 2015 worked for me, also.

  • by Shimai22,

    Shimai22 Shimai22 Apr 3, 2016 7:13 AM in response to Tybau
    Level 1 (4 points)
    Apr 3, 2016 7:13 AM in response to Tybau

    Great help.....Thanks!

  • by pennyfromdelaware,

    pennyfromdelaware pennyfromdelaware Apr 10, 2016 6:16 AM in response to Tybau
    Level 1 (4 points)
    Apr 10, 2016 6:16 AM in response to Tybau

    Thanks

  • by Ram Venkataraman,

    Ram Venkataraman Ram Venkataraman Apr 27, 2016 8:43 PM in response to Tybau
    Level 1 (4 points)
    Apr 27, 2016 8:43 PM in response to Tybau

    Thank you, Tybau. It worked for me too!

  • by basictechnophobe,

    basictechnophobe basictechnophobe May 1, 2016 12:39 AM in response to Mike Sombrio
    Level 1 (8 points)
    May 1, 2016 12:39 AM in response to Mike Sombrio

    thanks this solved my problem.

  • by ieamea,

    ieamea ieamea May 3, 2016 3:24 PM in response to danielfromclarkston
    Level 1 (4 points)
    May 3, 2016 3:24 PM in response to danielfromclarkston

    @danielfromclarkston

    1. MegaBackup is a paid cloud storage & data-syncing service from Tortola, British. Its Windows version of download (md5, 522b0159a5c7f6827a9c599a06957f0c) has been detected as riskware, according to this Virustotal.com file report. Then remove it in time for good, and look for other better alternatives@ http://www.cnet.com/news/cloud-based-storage-options-for-mac-os-x/#! . Its Mac version is risk-free so far. For more, you can read this article.

    2. Apparently, your Mac had been infected adware and browser hijackware. To address your issues, try doing the following below:

    • save your personal data like your bookmark in Safari and/or other Mac version of browser, restore 'em to their factory value. Clean all temporary files. Reboot yr Mac. Check it out later. More, you can move that unwanted website into blacklist.
    • Clean undesired apps. Run Activity Monitor ( http://www.howtogeek.com/227240/how-to-monitor-your-macs-health-with-activity-mo nitor/ ) , find out those apps' install path info, then terminate associated processes that match the mentioned app, such as "Reset Search". Use a valid app remover in the market if you're new to making changes to Mac, or uninstalling app manually.
    • Scan yr Mac using an up-to-date antivirus app in the market.

    3. Below are proactive security measures:

    • Always be cautious when surfing, this helps prevent your Mac from being infected with fakealerts even scareware, such as "Your disk/system is at risk".
    • Always perform a virus check before running or opening downloaded items. This can secure your Mac against adware even malware.
    • Always slow down your mouse when installing 3rd-party apps. This helps keep unwanted bundled apps at bay.
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