HT205237: Use your Smart Keyboard with iPad Pro

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Samuel0

Q: Cannot get smart keypad to work

Brand new Smart Keyboard just arrived for my new iPad Pro and I cannot get it to work.  It does not connect with the iPad.

Posted on Dec 25, 2015 2:26 PM

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Q: Cannot get smart keypad to work

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  • by Samuel0,Apple recommended

    Samuel0 Samuel0 Dec 25, 2015 2:41 PM in response to Samuel0
    Level 1 (8 points)
    Dec 25, 2015 2:41 PM in response to Samuel0

    Finally solved my own problem.  I had the keyboard/case folded the wrong way and the three little contacts on the keyboard/case were not connecting to the three little contacts on the iPad.  Would have been nice to have some clearer instructions with the keyboard.  

  • by carlfromfairlawn,

    carlfromfairlawn carlfromfairlawn Jul 26, 2016 7:42 AM in response to Samuel0
    Level 1 (4 points)
    iPad
    Jul 26, 2016 7:42 AM in response to Samuel0

    I had the same problem.  The instructions just say to insert the ipad into the slot on the top of the keyboard.  It says nothing about three little magnetics on the keyboard connecting to the iPad.  Duh!