HT204893: Use the Home app on your iPhone, iPad, and iPod touch

Learn about Use the Home app on your iPhone, iPad, and iPod touch
boivinr
Level 1 (0 points)

Q: my philips hue was working until i shared it with my wife not neither device works with siri homekit.

Setup philips hue with homekit and had it working on my Iphone 6+ "latest iOS version and app" worked great. went and shared my homekit so my wife could use it as well on her iphone 6+ and now siri says i doesnt see anything connected on both devices and the hue app says someone else is using it and they need to share there homekit.

iPhone 6 Plus, iOS 9.1

Posted on Dec 6, 2015 7:26 AM

Close
boivinr

Q: my philips hue was working until i shared it with my wife not neither device works with siri homekit.

  • All replies
  • Helpful answers

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Dec 6, 2015 1:19 PM in response to boivinr
    Level 9 (58,934 points)
    iPhone
    Dec 6, 2015 1:19 PM in response to boivinr

    Are you both using the same Apple ID? There is apparently some sort of bug where, if you try to use it on two devices with the same Apple ID, you get the message that someone else is using it. I have the problem because I had to restore my phone. You can try deleting all the HomeKit information and seeing if that works. It has for some people. You can also try resetting your bridge. That means you'll need to set up all of your bulbs again. Also, try resetting your networks settings. Settings>General>Reset>Reset Network settings.

  • by George Mcgee,

    George Mcgee George Mcgee Dec 25, 2015 6:14 PM in response to boivinr
    Level 1 (8 points)
    Mac OS X
    Dec 25, 2015 6:14 PM in response to boivinr

    So the key for me, when sending HomeKit invites for Siri Voice Control from the Hue App as the Administrator, using the new Hue Bridge 2.0, was to be sure to use the actual primary Apple ID account email of the device that the recipient uses to login to the iCloud account. You can't use any other associated iCloud email addresses you must use the primary iCloud email of the invitee.

     

    The easiest way I found to fix this without  too much trouble on the Administrators device (which is the device first used to setup Siri Voice control in the Hue app) is to go to iOS Settings>HomeKit>And delete the "Home" configuration for the Hue and then go back to the Hue App>Settings> and go back through Setting up "Siri Voice Control"  and then verify the Administrators iOS device can work the lights with Siri before resending Invites from the Hue app to other users primary Apple ID accounts.