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Helpful answers
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Dec 22, 2015 3:32 AM in response to sumsetteby Mike Sombrio,First reset the printing system Reset the printing system on your Mac - Apple Support
Additional troubleshooting advice Get help resolving printer issues on your Mac - Apple Support
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Dec 25, 2015 6:03 PM in response to Mike Sombrioby sumsette,Thanks - I reset and removed the printer. Now when I try to add it back on, it does not show in the options. I go to printers and scanners (nothing shows there), click the plus sign, and the only thing that comes up is adobe pdf 8.0.
How can I help it find my printer? I have reset the printer as well and made sure it's on the same wireless network.
My printer is a J4680 HP.Thank you.
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Dec 25, 2015 7:44 PM in response to sumsetteby Mike Sombrio,Try plugging it in with a USB cable to add it back.
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Jan 3, 2016 11:33 AM in response to Mike Sombrioby sumsette,I plugged the printer in and it worked a couple times. Now it keeps having the error "Communication failure". I turn it off and on and nothing happens. I remove the printer and then plug it in via USB again and it finds the printer again. I then print and it will "print" out the blank page at the end of a document but then gets stuck when actual printing is needed. I'm just leaving the USB connected at this point.