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All replies
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Helpful answers
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Nov 1, 2015 2:05 PM in response to worapojby Gilda2010,It helped me but when I sent an email it asked for the password.
Should I do something else as well?
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Nov 1, 2015 2:09 PM in response to Gilda2010by Lawrence Finch,You must enter a user id and password for the outgoing mail server as well as for the incoming mail server. When you set up most email accounts you must enter your user id and password twice, once for incoming, and again for the outgoing (SMTP) server. Microsoft Exchange and iCloud are exceptions, but most other ISPs and email providers require this.
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Nov 4, 2015 11:07 AM in response to krystalmareeby kayj1223,Thank you so much for this fix!!! I've been futzing with this for a month and going crazy! This fixed it!
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Dec 25, 2015 9:39 PM in response to dannopelliby Jelkap4u,You are a genius. I called Apple with this issue and I was told that because I upgraded to the newest iOS, that my account was no longer compatible. I kept asking questions and making comments and the guy on the phone was rude and said, "I'm not going to argue with you. Your email account is no longer compatible with the iOS you are using." Well, he was wrong. I followed the exact steps you suggested and my email is working just fine so far! Thank you so much for your help! I really appreciate it. Jelkap4u
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Feb 11, 2016 7:41 PM in response to krystalmareeby clj675,I had this issue today and the only thing that fixed the issue was to turn off the primary server. Once i did that everything worked fine, all outgoing mail was sent just perfect. Why this just started to be a problem i will never know because her account was always set up the same, however just turning off that primary server was the only fix in my case. Adding or changing the passwords and user name did not help at all. Hope this will help someone in the future.
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Feb 20, 2016 12:29 PM in response to damnbracesby bronzewound,damnbraces: Yes they can, but it's necessary to know how to use them.
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Mar 17, 2016 5:12 PM in response to banderas1by 75dbj,Thank you! I am not tech savvy and didn't know how to do what several of the others posted. When I went to where they suggested I enter a username and password, those options were grayed out for me and nothing I did let me access them. (Not that I would have known what to enter there.) SMTP??? and it wouldn't let me turn the server off... every time I attempted, it turned itself back 'on'...
anyway, your way worked for me
Thx!
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May 16, 2016 4:51 PM in response to Smart-E Pantsby txnok1,I tried everything you have said....NOTHING!! I have reached out to AOL and they say it's an Apple thing. What is strange is my phone and my Mac desk top stopped receiving and sending AOL mail at the same time for no reason!?! The system still shows wrong user name or password and neither is incorrect!!
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May 16, 2016 4:52 PM in response to txnok1by Lawrence Finch,Delete the AOL account from your iPhone, then add it back.