JoeyM33333

Level 1 (1 points)

Q: Iphone 6s plus stuck into DFU mode trying to restore but keep getting error 4014

what's the problem? :/

Posted on Dec 25, 2015 11:20 PM

I have this question too

Q: Iphone 6s plus stuck into DFU mode trying to restore but keep getting error 4014

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Helpful answers

by jeremy_v,

jeremy_v Dec 27, 2015 9:44 AM in response to JoeyM33333
Community Specialists

Dec 27, 2015 9:44 AM in response to JoeyM33333

Hi JoeyM33333,

Thanks for participating in the Apple Support Communities.

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device, there are steps at this link that can help resolve this "unknown" error.

All the best.
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by JoeyM33333,

JoeyM33333 Dec 28, 2015 9:32 AM in response to jeremy_v
Level 1 (1 points)

Dec 28, 2015 9:32 AM in response to jeremy_v

thanks but nothing worked.. It seems a hardware problem and where I live there is no apple store to take it to them :/
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by JoeyM33333,

JoeyM33333 Dec 28, 2015 11:33 AM in response to JoeyM33333
Level 1 (1 points)

Dec 28, 2015 11:33 AM in response to JoeyM33333

but I could send it to the US or UAE to be seen by apple, will they change it?
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by imobl,

imobl Dec 28, 2015 1:20 PM in response to JoeyM33333
Level 5 (7,031 points)

iPhone

Dec 28, 2015 1:20 PM in response to JoeyM33333

Warranty is valid only in country of original purchase. You must take
the iPhone personally or via friend/relative/co-worker to Apple in the
country of original purchase. Apple does not accept international shipments
for evaluation nor will Apple ship out of the country after repair/replacement.
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