kidjingo

Q: Red line and Dashes along top of television

Hello all, I am using a 65'' Sony Bravia KDL with a 4th Gen Apple TV.  Recently a very thin red line appeared along the upper right side of the display.  Three smaller dashes appear along the upper left side of the display.  The television does not display this using any other item (Cable, PS4, Antenna).  This is a recent issue and is driving me crazy.  I attempted to adjust settings on the Apple TV with no success.  Any help would be appreciated.

 

thanks

jingo

Posted on Dec 24, 2015 8:14 PM

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Q: Red line and Dashes along top of television

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  • by joe_7399,

    joe_7399 joe_7399 Dec 26, 2015 7:04 AM in response to kidjingo
    Community Specialists
    Dec 26, 2015 7:04 AM in response to kidjingo

    Hello kidjingo,

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are seeing a red line on your tv when using your new Apple TV. To begin troubleshooting this situation, I would suggest reading over and working through the steps in the following article. 

     

    I know your situation isn’t mentioned specifically in the article, but I would suggest the steps in the following three sections: If you can't hear audio or if you see a blank or distorted screen, static, or flickering, If you see black bars or if the picture doesn't fit the screen, and If color, tint, or brightness are incorrect.

     

    Get help with audio, video, or power on Apple TV - Apple Support

     

    Cheers!