Gibson Jones
Level 1
(5 points)
Q: how do i re-set the apple id
I just purchased an open box apple watch from Best Buy and when I went to pair it it was set up with someone else apple id. How do I re-set it so I can pair it with my iPhone and my apple ID
Apple Watch, iOS 9.2
by Jonathan UK,Solvedanswer
Jonathan UK
Level 7
(31,161 points)
Apple Watch
Hi
Unfortunately, you will need to return the watch for an exchange or a refund.
Activation Lock cannot be removed by anyone other than the previous owner. The feature should have been deactivated before the watch was resold by Best Buy. There is no way around this security measure.
More information:
