Q: Doing simple things cause the pinwheel of death
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Dec 26, 2015 1:17 PMby Linc Davis,A
Please select the Login Items tab in the Users & Groups pane of System Preferences. Delete the following item(s):
QuicKeys
To avoid confusion, note that checking or unchecking the box next to a login item does not inactivate it. You have to delete the item from the list.
B
Please back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/Spotlight/StuffIt.mdimporter
Right-click or control-click the highlighted line and select
Services â–¹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go â–¹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
C
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Dec 29, 2015 11:15 AMby Linc Davis,You've made a strong case for a hardware fault as the cause of the problem. What I would do in your place is install OS X on an external storage device, boot from it without installing any other software, and test. A USB 3 flash drive of at least 16 GB capacity would do. If you reproduce the beachballing problem while started up from that device, then most likely there's a fault in a memory module or in the logic board. If you don't reproduce the problem, the internal drive may be failing.
Alternatively, you can skip that step and go directly to an Apple Store to have the machine tested. It's a free service.
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Dec 29, 2015 11:47 AMby jwsapp,That occurred to me also. I took the machine to the local Apple retailer, who has a great tech department without the Apple Store wait. They ran hardware diagnostics and didn't find any problems with the drive or anything else.
Is it possible that there's a virus that hasn't shown up on the ant-virus and malware tests that have been run?
