Novelty Condom
Level 1 (1 points)

Q: Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac.  There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

 

A non-sucessful install looks like this:

ATI-bootcamp.JPG

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

 

This is the stock Boot camp driver install.  The latest beta Catalyst drivers from the AMD website will also return the same results.

 

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install.  They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

 

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function?  If so, what did you do to make it work?

Can you list your specific hardware load out?

 

I am not concerned about true 5K support in Windows, that is not the issue at this point.  The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

 

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

by Novelty Condom,Solvedanswer
Novelty Condom Novelty Condom
Level 1 (1 points)
A:

Solved!  Here is the solution. 

 

If you are installing Boot Camp Windows 8, 8.1, 10 (technical preview)  and in the Windows Device Manager you see an error (exclamation mark) next to the Display Adapter entry, and on the properties page a "Code 43" error is displayed, then the drivers provided by Boot Camp have failed to load and Windows is using a basic display driver that will not take advantage of the 3D acceleration capabilities of the video hardware.  Games, CAD applications, and etc. will not function as expected.  There are no drivers available as of this date that remedy this issue.  I've gone so far as to recompile driver packages and was never able to get past the Code 43 error.

 

The fix:

 

Forget Windows 8, 8.1, 10.  the Code 43 issue is not fixable using these version of Windows.

Install Windows 7.  That's it. Problem solved.  Code 43 did not appear on the first install of Windows 7, but was trivial to replicate when installing any other version.

Installing Windows 7 was more complicated than I counted on.  The basic Windows 7 install disc does not include bluetooth or USB 3.0 drivers. Boot Camp attempts to solve this by slip-streaming those drivers into the install. 

If you have any other USB device plugged into the iMac this slip-stream will fail.  Only your Windows USB and Boot Camp support USB should be plugged in.  In my case I have a USB mouse I prefer over the stock Apple mouse.  This prevented the Bluetooth drivers from activating and I was stuck at the language selection screen of the install with no mouse or keyboard.  Plugging in a wired mouse and keyboard did not solve this issue.  Neither did disabling bluetooth in OSX and trying the install again.

I also encountered an issue where after creating the Boot Camp partition, when the computer would reboot to start the Windows install, I would get a "No bootable device" error and a full computer stop.  If I held down Option when rebooting I could select the Windows USB as the boot device and the install would start, but the needed drivers would not load.  The only way I found to fix this was to reboot into OSX, open Boot Camp Assistant and remove the Windows partition, exit Boot Camp Assistant, open BCA again and recreate the partition, then reboot.  Then do this over and over and over (and over, and over, and over again) until it didn't give me this error.  It took 8 tries for the computer to find the Windows boot drive on its own.  Option, then selecting the Windows USB never worked.  /usr/sbin/bless did not work.  I had to delete the partition and recreate it with BCA, then reboot.

 

There are 192 updates to Windows 7 SP1 with a stock installation.  It took 2.5 hours to complete the updates. I've tested the video hardware before and after the updates and can confirm the Code 43 error is not evident in my Windows 7 Boot Camp install, and 3D hardware and drivers are functioning as expected.

Posted on Dec 31, 2014 7:06 PM

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Novelty Condom

Q: Retina 5K - AMD Boot Camp Driver failure

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  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 7:03 AM in response to sunmetis
    Level 1 (4 points)
    Dec 27, 2015 7:03 AM in response to sunmetis

    arf nothing in the repository after the download ..

  • by Loner T,

    Loner T Loner T Dec 27, 2015 7:41 AM in response to sunmetis
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 7:41 AM in response to sunmetis

    You will get better download speeds using a wired connection.

  • by aliensporebomb,

    aliensporebomb aliensporebomb Dec 27, 2015 10:17 AM in response to Loner T
    Level 1 (0 points)
    Dec 27, 2015 10:17 AM in response to Loner T

    Use Brigadier to obtain the iMac 17,1 version even though my iMac says it's iMac 15,1?  Just wanted to confirm.

  • by Loner T,

    Loner T Loner T Dec 27, 2015 11:08 AM in response to aliensporebomb
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 11:08 AM in response to aliensporebomb

    aliensporebomb wrote:

     

    Use Brigadier to obtain the iMac 17,1 version even though my iMac says it's iMac 15,1?  Just wanted to confirm.

    Yes.

  • by aliensporebomb,

    aliensporebomb aliensporebomb Dec 27, 2015 11:39 AM in response to Loner T
    Level 1 (0 points)
    Dec 27, 2015 11:39 AM in response to Loner T

    Odd.  The very latest version dates to June 3, 2014, there is a later version that dates to October 3, 2014.  Both see my machine as an iMac15,1.

     

    And in looking in his issues tab one of the issues was:

    "iMac 15.1 (5k retina) not installing AMD drivers for bootcamp installation".

     

    I presume this is why you specify attempting the 17,1 install.  Is there a way I can trick brigadier into seeing my Mac model?  The very latest version indicates it doesn't even support anything after iMac15,1 so I surmise I'm not in the right area of that website to get an even newer version.

     

    Update:  GOT IT!  Stand by.  I realize the model flag was a bit strange for non-CLI peeps.

  • by Loner T,

    Loner T Loner T Dec 27, 2015 11:41 AM in response to aliensporebomb
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 11:41 AM in response to aliensporebomb

    Brigadier will default to using your model, if you do not use the -m qualifier. The 17,1 drivers are newer than Oct, 2014.

     

    Here is the log for my download.

     

    ./brigadier -h

    Usage: brigadier [options]

     

    Options:

      -h, --help            show this help message and exit

      -m MODEL, --model=MODEL

                            System model identifier to use (otherwise this

                            machine's model is used). This can be specified

                            multiple times to download multiple models in a single

                            run.

      -i, --install         After the installer is downloaded, perform the install

                            automatically. Can be used on Windows only.

      -o OUTPUT_DIR, --output-dir=OUTPUT_DIR

                            Base path where the installer files will be extracted

                            into a folder named after the product, ie.

                            'BootCamp-041-1234'. Uses the current directory if

                            this option is omitted.

      -k, --keep-files      Keep the files that were downloaded/extracted. Useful

                            only with the '--install' option on Windows.

      -p PRODUCT_ID, --product-id=PRODUCT_ID

                            Specify an exact product ID to download (ie.

                            '031-0787'), currently useful only for cases where a

                            model has multiple BootCamp ESDs available and is not

                            downloading the desired version according to the post

                            date.

    -rMBP:brigadier-master MyName$ ./brigadier -m iMac17,1 -o Bootcamp-iMac17.1

    Using Mac model: iMac17,1.

     

    Model supported in package distribution file at http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/031-13951.English.dist.

     

    Distribution 031-13951 supports the following models: iMac16,1, iMac16,2, iMac17,1.

     

    Making directory Bootcamp-iMac17.1/BootCamp-031-13951..

     

    Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/08/53/031-13951/0azyj3l0sl4tkq4p874eibr rbokomwt6qw/BootCampESD.pkg.

     

    100.0% 673644544 / 673639138 bytes

    Expanding flat package...

     

    Extracting Payload...

     

    Extracted to Bootcamp-iMac17.1/BootCamp-031-13951/WindowsSupport.dmg.

     

    Done.

     

    -rMBP:brigadier-master MyName$ cd /Volumes/Boot\ Camp/

    -rMBP:Boot Camp MyName$ ls

    $WinPEDriver$ AutoUnattend.xml BootCamp

    -rMBP:Boot Camp MyName$ cd BootCamp/

    -rMBP:BootCamp MyName$ ls

    BootCamp.xml Drivers Setup.exe

    -rMBP:BootCamp MyName$ cd Drivers/

    -rMBP:Drivers MyName$ cd Apple/

    -rMBP:Apple MyName$ ls -l

    total 56516

    -rwxr-xr-x  1 MyName  staff  1271976 Oct 12 20:40 AppleCamera64.exe

    -rwxr-xr-x  1 MyName  staff  2383864 Oct 12 20:40 AppleDisplayInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2053824 Oct 12 20:40 AppleKeyboardInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2059112 Oct 12 20:40 AppleMultiTouchTrackPadInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2065240 Oct 12 20:40 AppleMultiTouchTrackPadProInstaller64.exe

    -rwxr-xr-x  1 MyName  staff   504712 Oct 12 20:40 AppleNullDriver64.exe

    -rwxr-xr-x  1 MyName  staff  2383280 Oct 12 20:40 AppleODDInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2388592 Oct 12 20:40 AppleRemoteInstaller64.exe

    -rwxr-xr-x  1 MyName  staff  2385104 Oct 12 20:40 AppleSDCardReader64.exe

    -rwxr-xr-x  1 MyName  staff  2321408 Oct 12 20:34 AppleSoftwareUpdate.msi

    -rwxr-xr-x  1 MyName  staff  2068376 Oct 12 20:40 AppleWirelessMouse64.exe

    -rwxr-xr-x  1 MyName  staff  2406936 Oct 12 20:40 AppleWirelessTrackpad64.exe

    -rwxr-xr-x  1 MyName  staff  4632576 Oct 12 20:37 BootCamp.msi

     

     

    -rMBP:~ MyName$ grep "Product" /Volumes/Boot\ Camp/BootCamp/BootCamp.xml

    <BuildInfo BuildNumber="6237" ProductName="Boot Camp">

      <ProductManufacturer>Apple Inc.</ProductManufacturer>

      <ProductVersion>6.0.6237</ProductVersion>

      <ProductCode>{FCFFE6B6-BAE8-490E-88D0-097A9DA1C43D}</ProductCode>

     

     

  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 2:10 PM in response to Loner T
    Level 1 (4 points)
    Dec 27, 2015 2:10 PM in response to Loner T

    Thanks Loner T

     

    Opening cmd (in windows 10)   then make :

    brigadier -m iMac17,1

     

    Download in progress

  • by Loner T,

    Loner T Loner T Dec 27, 2015 2:20 PM in response to sunmetis
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 2:20 PM in response to sunmetis

    My test was OS X, but Windows (brigadier.exe) should work.

  • by aliensporebomb,

    aliensporebomb aliensporebomb Dec 27, 2015 3:17 PM in response to Loner T
    Level 1 (0 points)
    Dec 27, 2015 3:17 PM in response to Loner T

    OK I've done the downloads and tried to get the iMac to read the new AMD driver in the subdirectory.  No joy - error 43.  It's holding onto a death grip to the 15.200.1060.0000 version - I'm not sure how to completely destroy that version so that only the correct version will be on the system.

  • by Loner T,

    Loner T Loner T Dec 27, 2015 3:20 PM in response to aliensporebomb
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 3:20 PM in response to aliensporebomb

    Please see https://technet.microsoft.com/en-us/library/cc730875.aspx (pnputil) and Driver Store management.

  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 3:40 PM in response to sunmetis
    Level 1 (4 points)
    Dec 27, 2015 3:40 PM in response to sunmetis

    Screen Shot 12-27-15 at 07.30 PM.PNG

     

    I think I need to install 7-zip.

    But where is the file? I don't want download it again (4 times). I can't found it in TEmp or /downloads directory

  • by Loner T,

    Loner T Loner T Dec 27, 2015 3:54 PM in response to sunmetis
    Level 7 (24,738 points)
    Safari
    Dec 27, 2015 3:54 PM in response to sunmetis

    Find BootCampESD.pkg. You can copy the pkg file to the OS X side and see it's contents.

  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 4:22 PM in response to Loner T
    Level 1 (4 points)
    Dec 27, 2015 4:22 PM in response to Loner T

    I get the package with brigadier.exe -i -k          

    Launched boot camp.... after repairing and reboot. The same old error 43.

  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 4:54 PM in response to sunmetis
    Level 1 (4 points)
    Dec 27, 2015 4:54 PM in response to sunmetis

    The last option : Hardware problem

     

    How to test the 3d hardware on osx

  • by sunmetis,

    sunmetis sunmetis Dec 27, 2015 5:44 PM in response to sunmetis
    Level 1 (4 points)
    Dec 27, 2015 5:44 PM in response to sunmetis

    Did the test with GFX opengl.

    The graphic card works. OPengl works

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