HT203604: Mac App Store: Cannot update App Store purchases or updates do not seem available

Learn about Mac App Store: Cannot update App Store purchases or updates do not seem available
drcoleman48
Level 1 (4 points)
Apple Music

Q: how do I get a refund for a downloaded app

I purchased an app from the app store and would like a refund because it does work.

MacBook Pro (13-inch Mid 2012), DJ TURNTABLES APP

Posted on Dec 26, 2015 5:44 PM

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drcoleman48

Q: how do I get a refund for a downloaded app

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  • by jeremy_v,

    jeremy_v jeremy_v Dec 28, 2015 5:44 AM in response to drcoleman48
    Community Specialists
    Dec 28, 2015 5:44 AM in response to drcoleman48

    Hi drcoleman48,
     

    Thank you for contributing to the Apple Support Communities.
     

    If an app you purchased from the App Store doesn't work, Apple suggests contacting the app developer for technical help first. If that doesn't resolve the issue, you can contact Mac App Store Customer Support according to Mac App Store: Frequently Asked Questions (FAQ):
     

    What is the Mac App Store refund policy?

    If you experience a technical issue with an app, first contact the developer of the app for assistance. Their support contact information can be found on the app's page in the Mac App Store. If that does not resolve the issue, contact Mac App Store Customer Support.


    Best Regards.