meixdidi

Q: iphone 6 mic not working

the microphone works fine when calling, but when i changed it to speaker mode, the person on the other side cannot hear. does anyone else have this problem? or know why this is happening ?

iPhone 6, iOS 8

Posted on Sep 19, 2014 8:14 AM

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Q: iphone 6 mic not working

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  • by asdrubalearrabbiato,Helpful

    asdrubalearrabbiato asdrubalearrabbiato Oct 12, 2015 1:43 PM in response to meixdidi
    Level 1 (5 points)
    Oct 12, 2015 1:43 PM in response to meixdidi

    My problem is that the other side doesn't hear me during normal calls. I have always to change to speaker mode. Voice recording works normal.

  • by gyk_24,

    gyk_24 gyk_24 Nov 16, 2015 12:46 PM in response to asdrubalearrabbiato
    Level 1 (0 points)
    Nov 16, 2015 12:46 PM in response to asdrubalearrabbiato

    I have the same problem with the microphone during a normal call. cant anyone help us with this problem?

  • by gyk_24,

    gyk_24 gyk_24 Nov 16, 2015 2:26 PM in response to gyk_24
    Level 1 (0 points)
    Nov 16, 2015 2:26 PM in response to gyk_24

    Dear Apple support,

     

    I bought Iphone6 from Grand Britain (Sim free version) but I had issued problem of microphone. During the phone call, other side people can not hear my sound clearly (too small sound) but when I turn on speaker it is OK. I checked all thing (recording, video, cover,...) it no problem.

    I used iPhone many years but I disappoint with this time.

    Please let me know how do I do?

  • by bridge8,

    bridge8 bridge8 Dec 16, 2015 4:58 PM in response to meixdidi
    Level 1 (0 points)
    Dec 16, 2015 4:58 PM in response to meixdidi

    why why why are apple not responding to this thread...it is a real issue and many are suffering with the same problem...shame on you apple

  • by jcmcgee30,

    jcmcgee30 jcmcgee30 Dec 28, 2015 1:30 PM in response to meixdidi
    Level 1 (0 points)
    Dec 28, 2015 1:30 PM in response to meixdidi

    This problem is solved by going to Settings > General > Reset > Reset All Settings

     

    This won't delete anything from your phone but you will have to go back and adjust you settings to the way you like it. The speaker issue will be solved though. Apple walked me through the process just a few minutes ago. Please let me know if this solves the issue!

  • by jcmcgee30,

    jcmcgee30 jcmcgee30 Dec 28, 2015 1:32 PM in response to Lishus
    Level 1 (0 points)
    Dec 28, 2015 1:32 PM in response to Lishus

    This problem is solved by going to Settings > General > Reset > Reset All Settings

     

    This won't delete anything from your phone but you will have to go back and adjust you settings to the way you like it. The speaker issue will be solved though. Apple walked me through the process just a few minutes ago. Please let me know if this solves the issue!

  • by i69,

    i69 i69 Jan 1, 2016 12:19 PM in response to jcmcgee30
    Level 1 (0 points)
    Jan 1, 2016 12:19 PM in response to jcmcgee30

    SO I went to Apple store here in Dubai in Mall of the Emirates and they found that my front mic doesnt work(iPhone 6 has 3 mics fyi!) and since my phone is out of warranty they asked for around 100$ to fix it. What a shame.

    BY the way it is a hardware issue and resetting system didn't help.

    I Live now without Siri and with some videos recorded with no sound thank you Apple!

  • by arata,

    arata arata Jan 23, 2016 8:21 AM in response to meixdidi
    Level 1 (0 points)
    Jan 23, 2016 8:21 AM in response to meixdidi

    I am an iPhone 6 Plus user and recently I have been having a microphone issue when recoding videos using the back camera of the "Camera" app.

    When I record using the back camera the audio is muffled but when I use the back camera with a different app like Snapchat of Facetime, the audio is perfect. I have no problems with the microphone using the front camera when recording a video in all apps including "Camera." I've tried using Siri and it seems to be working fine too. I've also recorded my voice using Voice Memo and it's fine as well.

    The audio only muffles when I record a video using the back camera of the "Camera" app. Help?

  • by haikalhilmi,

    haikalhilmi haikalhilmi Jan 24, 2016 11:04 AM in response to jcmcgee30
    Level 1 (0 points)
    Jan 24, 2016 11:04 AM in response to jcmcgee30

    doesnt work dude i dont even know

  • by sanjeev2016,

    sanjeev2016 sanjeev2016 Jan 27, 2016 3:31 AM in response to asdrubalearrabbiato
    Level 1 (0 points)
    Jan 27, 2016 3:31 AM in response to asdrubalearrabbiato

    when I use my iphone6 in normal mode the other side cant hear me,  i have to switch to speaker mode always.  I have just changed from Android phone ,  not a good experience. 

  • by Mo14oN,

    Mo14oN Mo14oN Jan 29, 2016 1:38 AM in response to sanjeev2016
    Level 1 (0 points)
    Jan 29, 2016 1:38 AM in response to sanjeev2016

    There are two small holes for microphone in the iPhone. One is located near to the ports at the bottom of the phone and the other one is located in the backside berween the camera and the flash. Depending on the use, one of them will be working.

     

    1- Make sure that you you have removed the original plastic cover.

    2- If you are using any type of covers such as protector frame or plastice cover for changing the coloer of the phone then make sure that nothing is blocking these two holes.

    3- Try to clean both of them by small and sharp needle to remove any object.

     

    nothing is wrong with the soft wear.

  • by Alandw,

    Alandw Alandw Feb 1, 2016 1:43 PM in response to meixdidi
    Level 1 (0 points)
    Feb 1, 2016 1:43 PM in response to meixdidi

    This worked for me:

    Go into your Voice Memos app. Tap on the speaker in the upper right, so it turns from white to blue.

    It's almost like there's a bug in the speakerphone selection software for the main speakerphone button.

  • by Nelsongruber,

    Nelsongruber Nelsongruber Feb 15, 2016 10:19 AM in response to Alandw
    Level 1 (0 points)
    Feb 15, 2016 10:19 AM in response to Alandw

    I have  a similar problem.

     

    When I make a regular call the sound is muffled unless I talk louder than normal, and even then, people can barely hear me. But if I change it to speakerphone everyone hears me perfectly.

     

    I´ll have to take it to an Apple Store as I already tried restoring the iPhone with no solution.

     

    Really disappointing...

  • by trlilly1,

    trlilly1 trlilly1 Mar 9, 2016 10:05 AM in response to asdrubalearrabbiato
    Level 1 (0 points)
    Mar 9, 2016 10:05 AM in response to asdrubalearrabbiato

    Same here. Phone a few months old, Nobody can hear me unless I'm on speakerphone.

  • by trlilly1,

    trlilly1 trlilly1 Mar 9, 2016 10:44 AM in response to jcmcgee30
    Level 1 (0 points)
    Mar 9, 2016 10:44 AM in response to jcmcgee30

    It did NOT solve my issue

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