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All replies
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Helpful answers
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Oct 12, 2015 1:43 PM in response to meixdidiby asdrubalearrabbiato,★HelpfulMy problem is that the other side doesn't hear me during normal calls. I have always to change to speaker mode. Voice recording works normal.
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Nov 16, 2015 12:46 PM in response to asdrubalearrabbiatoby gyk_24,I have the same problem with the microphone during a normal call. cant anyone help us with this problem?
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Nov 16, 2015 2:26 PM in response to gyk_24by gyk_24,Dear Apple support,
I bought Iphone6 from Grand Britain (Sim free version) but I had issued problem of microphone. During the phone call, other side people can not hear my sound clearly (too small sound) but when I turn on speaker it is OK. I checked all thing (recording, video, cover,...) it no problem.
I used iPhone many years but I disappoint with this time.
Please let me know how do I do?
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Dec 16, 2015 4:58 PM in response to meixdidiby bridge8,why why why are apple not responding to this thread...it is a real issue and many are suffering with the same problem...shame on you apple
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Dec 28, 2015 1:30 PM in response to meixdidiby jcmcgee30,This problem is solved by going to Settings > General > Reset > Reset All Settings
This won't delete anything from your phone but you will have to go back and adjust you settings to the way you like it. The speaker issue will be solved though. Apple walked me through the process just a few minutes ago. Please let me know if this solves the issue!
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Dec 28, 2015 1:32 PM in response to Lishusby jcmcgee30,This problem is solved by going to Settings > General > Reset > Reset All Settings
This won't delete anything from your phone but you will have to go back and adjust you settings to the way you like it. The speaker issue will be solved though. Apple walked me through the process just a few minutes ago. Please let me know if this solves the issue!
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Jan 1, 2016 12:19 PM in response to jcmcgee30by i69,SO I went to Apple store here in Dubai in Mall of the Emirates and they found that my front mic doesnt work(iPhone 6 has 3 mics fyi!) and since my phone is out of warranty they asked for around 100$ to fix it. What a shame.
BY the way it is a hardware issue and resetting system didn't help.
I Live now without Siri and with some videos recorded with no sound thank you Apple!
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Jan 23, 2016 8:21 AM in response to meixdidiby arata,I am an iPhone 6 Plus user and recently I have been having a microphone issue when recoding videos using the back camera of the "Camera" app.
When I record using the back camera the audio is muffled but when I use the back camera with a different app like Snapchat of Facetime, the audio is perfect. I have no problems with the microphone using the front camera when recording a video in all apps including "Camera." I've tried using Siri and it seems to be working fine too. I've also recorded my voice using Voice Memo and it's fine as well.
The audio only muffles when I record a video using the back camera of the "Camera" app. Help?
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Jan 27, 2016 3:31 AM in response to asdrubalearrabbiatoby sanjeev2016,when I use my iphone6 in normal mode the other side cant hear me, i have to switch to speaker mode always. I have just changed from Android phone , not a good experience.
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Jan 29, 2016 1:38 AM in response to sanjeev2016by Mo14oN,There are two small holes for microphone in the iPhone. One is located near to the ports at the bottom of the phone and the other one is located in the backside berween the camera and the flash. Depending on the use, one of them will be working.
1- Make sure that you you have removed the original plastic cover.
2- If you are using any type of covers such as protector frame or plastice cover for changing the coloer of the phone then make sure that nothing is blocking these two holes.
3- Try to clean both of them by small and sharp needle to remove any object.
nothing is wrong with the soft wear.
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Feb 1, 2016 1:43 PM in response to meixdidiby Alandw,This worked for me:
Go into your Voice Memos app. Tap on the speaker in the upper right, so it turns from white to blue.
It's almost like there's a bug in the speakerphone selection software for the main speakerphone button.
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Feb 15, 2016 10:19 AM in response to Alandwby Nelsongruber,I have a similar problem.
When I make a regular call the sound is muffled unless I talk louder than normal, and even then, people can barely hear me. But if I change it to speakerphone everyone hears me perfectly.
I´ll have to take it to an Apple Store as I already tried restoring the iPhone with no solution.
Really disappointing...
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Mar 9, 2016 10:05 AM in response to asdrubalearrabbiatoby trlilly1,Same here. Phone a few months old, Nobody can hear me unless I'm on speakerphone.
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