Saúl Murillo

Q: Enlarged images appear blurred

I have just bought an ebook which includes images with text on it, but the images are too small and when I enlarge them they appear blurred and it's not possible to read the text.

iPad Mini, iOS 9.2

Posted on Dec 27, 2015 4:37 AM

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Q: Enlarged images appear blurred

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  • by joe_7399,

    joe_7399 joe_7399 Dec 28, 2015 3:53 PM in response to Saúl Murillo
    Community Specialists
    Dec 28, 2015 3:53 PM in response to Saúl Murillo

    Hi Saúl,

     

    Thanks for using the Apple Support Communities!

     

    From your question, it sounds like a book you purchased in iBooks is not performing as you would expect it to. The book has some images with words written on them, but when you zoom into the image to read the words, the picture becomes distorted and blurry. 

     

    In this situation, I would first suggest deleting the book and re-downloading it fresh to ensure there was no issue with the initial download. The article below has instructions for re-downloading a book from iBooks. 

     

    Redownload a book

    On an iPhone, iPad, or iPod touch

    1. Tap iBooks.
      If you're using iBooks 3.2 or earlier, tap Store.
    2. Tap Purchased from the bottom navigation bar.
    3. Tap the Download icon   next to the book that you want to download. The book downloads to your device.

     

    Download your past purchases - Apple Support

     

    If the issue continues after you download the book again, it may be necessary to report the problem directly. To do this, use the instructions in the next article. 

     

    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

     

    Best!