WoodyMac425

Q: CarPlay Audio Issues with 9.x on iPhone 6s+

Have a Pioneer AVIC-8100NEX head unit connected to the 6s+ via USB.  Had no issues prior to the 9.X updates using a iPhone 6.  Upgraded both OS and Phone and since then have been having problems with either no audio output (thou UI says it's playing) or static (digital noise) screeching my speakers in stead of music.  Problem persist on the iPhone after disconnecting and requires a reboot of the phone.  After reboot connecting back to head unit works fine (don't need to reboot head unit).  This happens almost every other time I connect the phone.

 

I am currently investigating turning off blue tooth and only using the tethered USB connection, thinking it might be a new conflict between BT audio and CarPlay audio corrupting the audio stack on the phone, but don't have enough data yet to say it makes a difference.

 

Is this a known bug, have been unable to find any information on the problem.

 

Not sure this is best place to post, didn't see a CarPlay forum.

iPhone 6s Plus, iOS 9.1, audio playback issue with CarPlay

Posted on Oct 28, 2015 1:59 PM

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Q: CarPlay Audio Issues with 9.x on iPhone 6s+

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  • by DCgreene45,

    DCgreene45 DCgreene45 Oct 29, 2015 9:03 PM in response to WoodyMac425
    Level 1 (0 points)
    Oct 29, 2015 9:03 PM in response to WoodyMac425

    I am having the same problem with the same unit though I am using an iphone 6.  No problems before the update.  After the update I get nothing 9 out of 10 times. 

  • by WoodyMac425,

    WoodyMac425 WoodyMac425 Oct 29, 2015 10:05 PM in response to DCgreene45
    Level 1 (1 points)
    Oct 29, 2015 10:05 PM in response to DCgreene45

    I turned Bluetooth off on my phone and it seems to have stopped the issue.  Not a fix, a workaround, since I really prefer to keep my Bluetooth paired with head unit for those times I don't want to connect carplay.  Only been a day or so, and haven't had it happen since I turned off BT, you might want to give this a try as well.

     

    What's the best way to contact Apple about this issue?  Be nice to get a fix in an update.

  • by DCgreene45,

    DCgreene45 DCgreene45 Oct 30, 2015 8:18 AM in response to WoodyMac425
    Level 1 (0 points)
    Oct 30, 2015 8:18 AM in response to WoodyMac425

    The restart is the only thing that gets me connected - I had tried turning bluetooth off, but I think only after I had established a connection.  I'll leave it off for good and see what happens.  I'm going to call apple and ask them - I paid for apple care, I'll see if I can get anything out of it.  Hopefully enough calls and they'll doing something (and hopefully someone reads these boards!).

  • by doltonjn,

    doltonjn doltonjn Nov 17, 2015 1:23 PM in response to WoodyMac425
    Level 1 (0 points)
    Nov 17, 2015 1:23 PM in response to WoodyMac425

    I am having the exact same issues, I called apple for support and they wanted me to restore my iphone 6plus as a new phone. This did not fix the issues.

  • by DCgreene45,

    DCgreene45 DCgreene45 Nov 18, 2015 7:31 AM in response to doltonjn
    Level 1 (0 points)
    Nov 18, 2015 7:31 AM in response to doltonjn

    I have found that shutting the phone off every day or so has limited the problem.  It still happens sometimes (as do other weird things with carplay) but I haven't had the annoying static thing nearly as often.  Definitely not a fix and Apple needs to get carplay figured out, but it has minimized the pain for me.

  • by jermg77,

    jermg77 jermg77 Dec 2, 2015 2:04 PM in response to WoodyMac425
    Level 1 (0 points)
    Dec 2, 2015 2:04 PM in response to WoodyMac425

    IM also experiencing this. I've got an iPhone 6 on the latest os and a Pioneer avic5000. Rebooting almost every time I get in car just to get music to play via CarPlay. Really annoying. I also get the occasional blasts of digital static. I have to admit that CarPlay has been a very disappointing experience so far, riddled with bugs and crashes. I just don't know if it's an apple issue or a pioneer issue.

  • by ruspa1978,

    ruspa1978 ruspa1978 Dec 14, 2015 2:06 PM in response to WoodyMac425
    Level 1 (0 points)
    Dec 14, 2015 2:06 PM in response to WoodyMac425

    I have the same issues. iPhone 6 with iOS 9.2 and Pioneer Avic f60dab fw 1.11.

    Even if I unplug the iPhone from carplay, until I restart it I have this problem.

    Because of this bug, sometimes it makes me iphone this problem although it has been linked to carplay.

    https://www.dropbox.com/s/yu112hpcbvpkuql/Video%2029-11-15%2C%2017%2019%2045.mov ?dl=0

     

    Another problem, when I use carplay once I unplug my iPhone, my apple watch transfer all calls that I make to iphone and those that i receive don't appear on apple watch.

  • by roflitsowens,

    roflitsowens roflitsowens Dec 29, 2015 5:43 AM in response to WoodyMac425
    Level 1 (0 points)
    Dec 29, 2015 5:43 AM in response to WoodyMac425

    I am experiencing a similar problem. I have an iPhone 6S Plus (16GB Space Gray) and a Kenwood DDX9902S. After a few minutes of being plugged in to the car, the carplay features stop responding. If I skip the current audio track it will immediately begin playing the next track, but audio will stop again. The track timer continues to work but audio is not streaming.

     

    I don't know what to do. This seems like it's certainly an iPhone software issue. I'm running iOS 9.2 on my phone and this is driving me absolutely insane. Apple, please help.

  • by JPucc,

    JPucc JPucc Jan 14, 2016 3:02 PM in response to WoodyMac425
    Level 1 (0 points)
    Jan 14, 2016 3:02 PM in response to WoodyMac425

    iPhone 6s and a '16 Accord with CarPlay - same issues - ongoing conflict between BT and tethered connectivity. Lock-ups, need to reboots, etc. Disappointing as I was hoping for a better sorted solution from something sold together by Apple/Honda.

     

    Hopefully iOS 9.3 should fix the issue as full wireless connectivity is rumored.

  • by ScooterDMan,

    ScooterDMan ScooterDMan Jan 15, 2016 12:53 PM in response to JPucc
    Level 1 (0 points)
    Jan 15, 2016 12:53 PM in response to JPucc

    So happy to see I am not the only one experiencing this issue. Also happy to see that this issue does not appear to be related ONLY to the AVIC-8000NEX. I was worried I had wasted a ton of money on a third party receiver, but I suppose these issues might still be fixable in future software/firmware updates.

     

    I have the exact same issues as reported in the original post, and my phone suffers also from the same sporadic audio issues Ruspa1978 described in his/her video.

     

    When CarPlay works as it should, it's like magic. But it's about the buggiest Apple software I've ever used.

     

    Can someone comment in general on the advantages of connecting over bluetooth and through the lightning port? I literally never have ANY need to interact with he Pioneer UI — should I just disable bluetooth? Will Siri mic and phone calls still work hands-free?

  • by fosin,

    fosin fosin Jan 16, 2016 8:04 PM in response to WoodyMac425
    Level 1 (0 points)
    Jan 16, 2016 8:04 PM in response to WoodyMac425

    Similar problem (and other weird problems) here with iPhone 6 and AVH-4000NEX. Latest firmware on deck and phone. Frequent (6/10) no audio issues using apple's audio apps. Only once had the screeching sound on a podcast. Occasionally (3/10) slow to respond to commands. And sometimes (1/10) the screen is displayed larger than the actual screen on the deck.

     

    Spotify is all messed up, so I'm going to remove it and see that helps.

     

    Android Auto works fine with an old motox, so I'll use it til get things worked out.

  • by msper64,

    msper64 msper64 Jan 25, 2016 10:22 AM in response to roflitsowens
    Level 1 (4 points)
    iPhone
    Jan 25, 2016 10:22 AM in response to roflitsowens

    Similar issue: '16 car - Carplay works fine with several different iPhone 6 models. But won't work with 6s, running 9.2, nor with the 6s running 9.2.1. Runs for 30 seconds or so, then causes the car's touchscreen controls to be non-responsive, and eventually shuts the touchscreen down to black, and reboots in bluetooth mode.

  • by ruspa1978,

    ruspa1978 ruspa1978 Feb 7, 2016 2:19 PM in response to WoodyMac425
    Level 1 (0 points)
    Feb 7, 2016 2:19 PM in response to WoodyMac425

    I fixed this bug by connecting iphone before turning on the car radio. By doing so, the iphone does not have time to establish a bluetooth connection and connects immediately with carplay.

    I think it is a bug of airplay ios, which crashes in the switch between bluetooth and carplay mode.

    When this crash occurs also affects coninuity features on mac.

  • by James King8,

    James King8 James King8 Mar 7, 2016 4:50 AM in response to WoodyMac425
    Level 1 (0 points)
    Mar 7, 2016 4:50 AM in response to WoodyMac425

    I Have NEX8000 im am having the same problem. I got so sick of have to reboot I abandomed CarPlay. I plug my phone up to a usb charger insread of plugging it up to the receiver and I just use Bluetooth. Saves lots of agrivation. with carplay on for a 15 min trip it would take almost the whole trip to get the phone working. PLEASE FIX THIS.

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