hersey3

Q: Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"

How can you get Kodak AiO printer to work with El Capitan.  Shows "unexpected error."

iMac, OS X El Capitan (10.11), printer issue

Posted on Oct 5, 2015 6:36 PM

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Q: Kodak AiO printer doesn't work since El Capitan installed. "Unexpected error"

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  • by timmatt,

    timmatt timmatt Nov 24, 2015 4:46 PM in response to sandyayres
    Level 1 (0 points)
    Nov 24, 2015 4:46 PM in response to sandyayres

    Greetings,

    I have several Kodak printers & had the same issues with Yosemite & resolution from Kodak support similar to & detailed in this post did allow me to print documents.

    Photographs - my main reason for owning these printers -- did not work as desired. Borderless photos were printed with a border on two sides (outside edge and lead edge, I think). Also, I was unable to select paper from the upper (4x6) tray on the ESP 9 - I'd get a 'wrong paper size' error.

    Kodak support told me at the time they were seeking a resolution to this, but could not tell me when or whether new drivers would be released. With some difficulty, I reverted to the Mavericks OS.

    Now...

    It appears that Kodak released new drivers for their printers on October 22, 2015

       (http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true)

    With Operating System compatibility listed for:

    MAC OS X 10.11.x, MAC OS X 10.10.x, MAC OS X 10.9.x, MAC OS X 10.8.x


    Before I go through this exercise again, I have some questions:

    Has anyone tried the new drivers on Yosemite or El Capitan without applying the above fix, do they work?

    Do borderless photographs print correctly?

    Has anyone tried print to 4x6 paper loaded in the dedicated photo paper tray on an the ESP 7 or ESP 9 Kodak printer?

    Thanks.


  • by JohanHarry,

    JohanHarry JohanHarry Dec 12, 2015 10:26 AM in response to hersey3
    Level 1 (0 points)
    Dec 12, 2015 10:26 AM in response to hersey3

    OS X El Capitan Version 10.11.1

    Kodak ESP 7 AiO Home Center

     

    1. Apple icon (very left top corner)

        System Preferences

        Security & Privacy

        General

        Click the lock to make changes (you will need your password)

        Allow apps downloaded from:   

    • Anywhere

                (you can always change this back to your previous preferred setting after download)

     

    2. Go to: http://support.en.kodak.com/app/answers/detail/a_id/17378/selected/true

     

    3. Download Version 7.9


    4. Installation Instructions

        Verify that your computer meets the system requirements.

       Close all programs.

       Connect your printer to the computer.

        Turn on your printer.

        On your computer, double-click the *.dmg icon (ideally on your desktop) and then follow the on-screen instructions.

     

    5. Once installed: Restart your Computer

     

        Printing & scanning should be back to normal.

  • by rhyannahayley,

    rhyannahayley rhyannahayley Dec 29, 2015 4:48 PM in response to flintpope
    Level 1 (0 points)
    Dec 29, 2015 4:48 PM in response to flintpope

    Worked a treat!! Macbook pro update to 10.11 El Capitan stopped my Kodak ESP working.. typed this in and all is well. thanks a lot.

  • by kayakgirl1021,

    kayakgirl1021 kayakgirl1021 Feb 9, 2016 6:03 AM in response to flintpope
    Level 1 (0 points)
    Feb 9, 2016 6:03 AM in response to flintpope

    This helped me with my Macbook Pro and Kodak Hero 9.1.  Thank you!

  • by d5100user,

    d5100user d5100user Feb 12, 2016 1:33 PM in response to hersey3
    Level 1 (0 points)
    Feb 12, 2016 1:33 PM in response to hersey3

    Thanks! This worked for me on my 2011 Macbook Air w/Kodak ESP 5250 printer.

  • by rlavere,

    rlavere rlavere Aug 30, 2016 6:03 PM in response to flintpope
    Level 1 (49 points)
    Aug 30, 2016 6:03 PM in response to flintpope

    This worked perfectly on my Retina iMac and V10.11.5. Thank you so much; I was pulling my hair out for hours over this.

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