HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn on
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All replies
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Helpful answers
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Dec 30, 2015 3:01 PM in response to dani.pasby razmee209,dani.pas wrote:
My phone is not responding at all? How do I fix it?
Neither do we, as you didn't even state what it's not responding to.
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Dec 30, 2015 3:02 PM in response to dani.pasby Coolbobcat2,Hi,
If your phone isn't responding you can fix the problem by force restarting it. Here's how:
- Press and hold the Sleep/Wake and Home button at the same time for at least ten seconds, until the Apple logo appears.
I hope this helps,
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Dec 30, 2015 3:04 PM in response to razmee209by dalton673538,If its frozen on a screen or in an app you can try a hard reset by holding down the home and power button at the same time for about 10 seconds and it should reboot the phone and be responsive again.