baroway

Q: Iphone backup says "The last Backup cannot be completed."

Message said I did not have enough Icloud memory for backup.  So I bought upgraded family plan.  Now all phones say "the last backup cannot be completed." No further explanation given. 

iPhone 6

Posted on Dec 30, 2015 9:01 PM

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Q: Iphone backup says "The last Backup cannot be completed."

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  • by norm123,

    norm123 norm123 Jan 1, 2016 8:59 AM in response to baroway
    Community Specialists
    Jan 1, 2016 8:59 AM in response to baroway

    Hi baroway,

    I am sorry to hear that you are unable to back up your iPhone with iCloud. Let's take a look at what you can do to make sure that everything is good to go for you. 

    As long as you are connected to the internet through Wi-Fi and have enough storage space on iCloud, the you should be good to go. From what you have stated, the iCloud storage part is good. One thing you can try is using a different Wi-Fi network to see if it backs up. If it still gives you issues, then you will want to contact Apple Support for further assistance. 

    Get help backing up your device in iCloud
    https://support.apple.com/en-us/HT203516


    Have a good day