Q: icloud photo library Download library button greyed out Windows 10
Hello,
I have upgraded to the latest version if iCloud for Windows but I can't get the iCloud photo librayr working correctly.
I can see the "Download Library..." button in the iCloud control panel but it is greyed out and I can't click on it. Any ideas on how to get it to work?
Thanks!
iPhone 6s, iOS 9.1
Posted on Oct 27, 2015 11:14 PM
My mother-in-law has just had exactly the same problem and here is how I fixed it..
Note - this process will require a restart. Make sure you PC is in a state where it can be restarted before continuing......
I would credit a poster somewhere on this forum for this fix, but as I was logged into my mother-in-laws PC at the time and I'm not anymore I don't have the link (and can't find it on Google, although there are a bunch of old posts stating similar options for this fix in older versions of the iCloud software) so this is not actually my fix, but something I found by googling (googleing? Who knows... maybe google! Oh dear.. rabbit hole.. seems there are a bunch of various posts on different forums... https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=g oogling%20or%20googleing anyway I digress.... back on topic)
- Log out of icloud. I did this by clicking on the icon in the taskbar, opening up the settings window and then clicking "Sign Out" (I think it's at the bottom left of the window). I believe it said about deleting local content / documents, I didn't care about these as I knew they "should" come back when fixed. If you're worried about any local stuff not uploaded to iCloud make sure you have a backup first.
- Open Task Manager (ctrl+shift+esc) and End all Apple iCloud and Photostream processes
- Go to Change / Remove Programs (or whatever it's called... If you type in change programs in the search bar in windows it should come up)
- Find iCloud in the list and right click then select change (I think that was the option.... there was only one option anyway!)
- Select the option form the list that says Repair (not remove)
- Click next.. it will do some stuff then ask you to restart your PC. Do this now.
- Once restarted click on the iCloud icon in the taskbar, go to settings, then login.
Hopefully once you've done the last step and are logged in it should work.
If that doesn't work for you then I have no idea But hopefully this process works.
Adios,
James
Posted on Nov 1, 2015 4:29 PM