StraussIT

Q: #550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

hello

we are using ios devices with ios 9.2

recently we noticed that when we create a new event in the calendar and invite someone outside of our company we receive an error message :

The e-mail system had a problem processing this message. It won't try to deliver this message again

 

 

and the diagnostic information from the exchange server is :

#550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

 

 

its only happens with ios 9.2

iPhone 6, iOS 9.2

Posted on Dec 29, 2015 9:39 PM

Close

Q: #550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

  • All replies
  • Helpful answers

  • by raz_1234,

    raz_1234 raz_1234 Dec 30, 2015 9:32 AM in response to StraussIT
    Level 1 (0 points)
    Dec 30, 2015 9:32 AM in response to StraussIT

    did you ever got an answer to this,

    we are suffering from the same problem in Israel.

    When we change the time zone on the iphone to USA for example, it works ok!

     

    so it has to do with the time zone, but i cant figure out the way to fix this.

     

    it happens with previous version of IOS, but no with android and not with outlook on the computer.  If you install the outlook application on iOS it works ok on it.

     

    HELP!

  • by StraussIT,

    StraussIT StraussIT Dec 30, 2015 9:06 PM in response to raz_1234
    Level 1 (1 points)
    Dec 30, 2015 9:06 PM in response to raz_1234

    Hi Raz.

    I tried now to change the time zone to another one and it worked.

    I'm also from Israel.

    but i checked it on another Iphone that we have with ios 7.1.2 and its working good.

    it's just on ios 9.2 and just when we invite people from outside of our domain.

     

    how can we open ticket on apple?

  • by raz_1234,

    raz_1234 raz_1234 Dec 30, 2015 9:59 PM in response to StraussIT
    Level 1 (0 points)
    Dec 30, 2015 9:59 PM in response to StraussIT

    I tried with OS8.4 and its the same (i don't have an older device)

    We have it in three separate domains (exchange 2010 and exchange 2013) only with Israel time.  I tired to change to Athens time it did not help, but maybe another country of GMT+2 will work, i did not have time to play around with it.

    The issue came about around 2 months ago.

    I heard other people are suffering from it too but there is nothing in the forums.

     

    I don't know how to open a ticket, maybe you can try emailing them.

     

    thanks

    Raz

  • by StraussIT,

    StraussIT StraussIT Dec 30, 2015 10:01 PM in response to raz_1234
    Level 1 (1 points)
    Dec 30, 2015 10:01 PM in response to raz_1234

    to who?

    apple@apple.com?!

    there is no email for support, so frustrating.

  • by raz_1234,

    raz_1234 raz_1234 Dec 30, 2015 10:03 PM in response to StraussIT
    Level 1 (0 points)
    Dec 30, 2015 10:03 PM in response to StraussIT
  • by caf1963,

    caf1963 caf1963 Feb 14, 2016 1:05 AM in response to raz_1234
    Level 1 (0 points)
    Feb 14, 2016 1:05 AM in response to raz_1234

    Hi.  Did either of you find a solution to this issue?

  • by StraussIT,

    StraussIT StraussIT Feb 14, 2016 1:07 AM in response to caf1963
    Level 1 (1 points)
    Feb 14, 2016 1:07 AM in response to caf1963

    no

  • by Tzvika2000,

    Tzvika2000 Tzvika2000 Mar 30, 2016 12:18 AM in response to StraussIT
    Level 1 (9 points)
    iPhone
    Mar 30, 2016 12:18 AM in response to StraussIT

    Hi,

    We also experience with this problem,  Apple This is only happens from iPhone, our employees start to complaint about this issue!.

    Please fix this, It working when i enable TNEF to true ( Set-RemoteDomain -Identity default -TNEFEnabled $true ) but the problem is when you leave it enabled, all emails that employees send to remote domains they got it in old RTF ugly format and not HTML format, this feature not a solution for us, so i turned it off.

    We have exchange 2013 cu10, and latest ios 9.3.

    I also tested this with 3rd party app (outlook app) after i install it on the iphone and try to send calendar invite from the outlook app i didn't get any NDR error, it send successfully.

    And its point only to your default calendar app.

    We Need A solution or a fix to this issue.

    Thank

     

    Best Regard

    Tzvi Alikyan

    IT Department

    Channel 10 LTD Israel

  • by b0ngi,

    b0ngi b0ngi May 6, 2016 2:00 PM in response to StraussIT
    Level 1 (4 points)
    May 6, 2016 2:00 PM in response to StraussIT

    Hey,

     

    someone find a solution for that?

    i'm having the same thing with iphone and exchange 2010.

  • by slebovich,

    slebovich slebovich Jul 25, 2016 6:11 AM in response to b0ngi
    Level 1 (4 points)
    Jul 25, 2016 6:11 AM in response to b0ngi

    Hi,

    I have the same issue, i found a workaround:

    Setting - > mail,contact,calendar -> Calendar time zone support -> change it to "Istanbul" or any other time zone that the same like your country and it's should be work.